See yourself at Twilio

Join the team as Twilio’s next Sr. Administrative Assistant.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to provide coverage across all of our business units as a shared resource for administrative support. This role will cover for your fellow Administrative Business Partners during leaves of absence, vacations and other areas as needed. This role will provide proactive calendar support and juggle multiple deliverables with competing deadlines. 

Responsibilities

In this role, you’ll:

• Provide executive coverage as needed, which will include handover meetings at the start and end of each assignment.

• Manage domestic and international travel and process expense reports on behalf of your executives; organize special events, team activities and successful meetings through participant and material coordination and execute specific tasks on short term projects.

• Track and help assist with the completion of key deliverables and follow up on outstanding items.

• Partner with your execs to understand their priorities in order to effectively address meeting requests and manage complex calendars.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3+ years’ experience supporting executives with the ability to make good decisions in a fast-paced environment with changing priorities.

• Superior attention to detail and high level of integrity and discretion in handling confidential information; strong verbal and written communication skills along with excellent organizational skills.

• Ability to coordinate heavy calendar management, connect the dots between meetings and make proactive decisions to ensure executives are prepared.

• Experience planning virtual, in person or hybrid off-sites and team-building events

Desired:

• Proficiency with Zoom video conferencing with ability to draft presentations, meeting minutes/actions, and coordinate oral and written communication for executives; proficiency with Mac and the Google suite of business programs, especially Google calendar, mail, drive, docs and sheets.

• The ability to be a team player while working cross functionally with stakeholders across all levels and different business units.

• Experience working at a High Tech company is strongly preferred. 

Location 

This role will be remote, and based in the USA. MST or CST time zone is preferred.

Approximately 10% travel is anticipated. 

Other Notes

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $40.00/hour - $49.40/hour

• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $42.00/hour - $52.30/hour

• Based in the San Francisco Bay area, California: $46.00/hour - $58.00/hour

• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

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