Team Leader - 1st Shift - Conover, NC

Company Overview

In business for more than 70 years, Haworth is a family-owned, global leader in office furniture and architectural interiors. In addition to our heritage of innovative design and quality products, we are proud of our members who have contributed to our company's success and stability.

 

Job Overview

We are currently looking for a Team Leader to join our team in Conover, NC.

Leads team to meet safety, quality, schedule, cost, culture, and environmental goals through effective coaching and training to distribution/production team members. Actively assumes production job responsibilities of any team member.

Major Responsibilities

• Launches daily work schedule within the department/area: 
  • Determines and posts daily/weekly schedules for employees.
  • Confirms daily attendance and labor needs to ensure adequate staffing to meet schedule.
  • Queries daily production/shipping schedule and determines employee assignments.
  • Collaborates with team leads in other areas to deploy labor.
  • Updates production metrics.
• Serves as communication conduit between leadership and line employees:
  • Relays organizational priorities, current schedule and productivity  information, and employee updates during team meetings and via team boards;  updates and maintains team boards. 
  • Ensures work is appropriately handed over to subsequent shift, and all cross-shift communication is completed.
  • Responds to and refers individual employee inquiries by reaching out to appropriate organizational representative, (e.g. supervisor, HR, payroll, etc.).  Actively listens to employees to build trust and enhance team relationships.
  • Administers vacation policy.
• Conducts scheduled GEMBA walks and audits (safety, quality, 5S):
  • Reports concerns or problems to appropriate representative (safety, quality, engineering, etc.) and notifies supervisor.
  • Actively participates in investigating and resolving identified issues.
• Researches and resolves production problems (e.g. parts shortages, supply chain disruptions, and machine downtime), and communicates status to all affected areas:
  • Tracks down missing product and expedites “Hot” products to complete schedule (may often require personally producing new parts).
  • Identifies and searches for solutions to ongoing issues
• Trains employees and provides guidance on new processes:
  • Updates and maintains departmental Statements of Work (SOW).
  • Updates individual employee training records.
  • Completes error reports, alerts supervisor and may provide employee feedback.
• May serve as supervisor back-up, overseeing operations in supervisor absence. Attends Tier 2 and may attend Tier 3 meetings.
• Participates in and may lead continuous improvement activities and/or Haworth production system projects.
• May assume other individual responsibilities, such as participate in new hire orientation or perform production control coordinator duties, based on area of expertise or interest.

Do you meet these qualifications?

EDUCATION

• 8th grade

 

WORK REQUIREMENTS & EXPERIENCE

• Two years experience working in a team-based manufacturing environment.
• Experience leading teams or projects strongly desired.

 

ENVIRONMENTAL & PHYSICAL DEMANDS

• Large machinery and equipment used in work areas.  Possibility of cuts, scrapes or bruises.
• Moderate exposure to dust, noise, solvent, heat, paint, and lubricants. May also be exposed to glue, solvent, heat, paint, fiberglass, and denatured alcohol.
• Constant mental and visual alertness required to avoid potential serious injury to self and others in all work groups.
• Eye protection required; hearing protection may be required.
• Moves and may lift materials and/or products weighing up to 50 pounds, occasionally more (assistance given with heavier objects).
• Walks, bends, twists, turns, reaches and lifts while performing functions of position.
• Standing required for extended periods.
• Work requires regular repetitive arm and hand movement.
• May be required to climb stairs and ladders.

 

Current and continuing right to work in the United States without sponsorship required.

Ideally, you have also demonstrated the following:

• Ability to utilize appropriate electronic production system/warehouse system to complete job duties, as well as current technology tools, e.g. personal computer (PC), tablet, keyboard, mouse, RF gun. 
• Ability to read and interpret documents such as saf