Administrative Assistant

Administrative Assistant
$16–$17/hour | Full-Time | Great Culture + Benefits
Location: Bristol, VA

Be the Heart of Our New Location!
Master Services, a regional leader in waterproofing, foundation repair, and concrete services, is expanding—and we’re looking for a dynamic and reliable Administrative Assistant to help launch and support our newest office. This is a unique opportunity to be the primary office professional for the location, providing key support in scheduling, customer care, and operational coordination.

Our mission is to redefine the construction industry by delivering a remarkable experience to customers and employees alike. If you're organized, proactive, and enjoy wearing many hats, we want to hear from you!

What You'll Do

As the go-to administrative support, you'll manage day-to-day office operations and play a critical role in communication and scheduling. Your responsibilities will include:

Customer Communication & Office Administration

• Answer and direct incoming phone calls professionally and efficiently
• Draft, proofread, and send emails or letters on behalf of the Operations Manager
• Greet visitors and manage check-ins at the front desk
• Keep customer records updated and assist with follow-ups
• Maintain office supply inventory and place orders as needed

Scheduling & Project Coordination

• Schedule customer appointments and service calls
• Manage calendars for technicians and the Operations Manager
• Coordinate internal meetings and assist with travel bookings or accommodations
• Organize and prepare installation paperwork and job files

Logistics & Support

• Serve as a communication hub between office and field teams
• Ensure smooth scheduling of crews and accurate project timelines
• Support production operations to keep projects on time and customers informed
• Assist with light reporting, data entry, and process improvements

What You Bring to the Role

• 2+ years of experience in administration, scheduling, customer service, or logistics
• Strong multitasking skills and ability to manage priorities independently
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new software
• High attention to detail and a solution-oriented mindset

Why Master Services?

• Medical, Dental, Vision Insurance
• 401k + Company Match
• Earned Time Off + Paid Holidays
• Employee Assistance Program
• Supportive culture and growth opportunities

Work Schedule:
Monday – Friday | 8:00 AM – 5:00 PM
 

Join Our Team
This role is perfect for someone who thrives in a collaborative yet independent work environment and wants to be a vital part of building something new. If you’re ready to take the next step in your administrative career with a company that values your contributions, apply today!