Refrigeration Alarm Monitoring Specialist, Overnight - Lakeland

Hours of Work

10:45pm - 7:30am; 40 hours a week

Facility

Lak Publix Corporate Office B003

State

Florida

Frequency of Pay

Weekly

Travel Frequency

0%

Minimum Base Pay

21.85

Additional Information

Candidate will need to reside in the Lakeland / Polk County area.

Your application may have additional steps that you will need to complete in order to remain eligible for consideration.  Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.  

  
Please do not use your Publix email address when applying.  Once your application has been successfully submitted you will receive a confirmation email. 
 

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

Address

3300 Publix Corporate Parkway

City

Lakeland

Other Compensation Information

Night differential: A $.75 per hour night differential is paid to associates regularly scheduled to work any hours between midnight and 3:00 a.m.
 

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.
 

Maximum Base Pay

30.10

Required Qualifications

• high school diploma or its equivalent
• at least two (2) years of experience with computer software and hardware
• at least two (2) years of experience in a customer service field coordinating and scheduling business/vendor activities
• basic knowledge of Microsoft Office (Excel, Word, PowerPoint)
• sound decision making skills
• strong written and oral communication skills
• strong analytical skills
• ability to multi-task
• empathetic listening skills
• Professional telephone etiquette
• time management skills
• ability to work on a team
• ability to be customer focused
• willingness to work a flexible schedule including weekends and holidays

Preferred Qualifications

• a degree from an accredited technical school with courses in Refrigeration or Energy Management Systems
• four (4) or more years of experience with computer software and hardware with additional experience related to refrigeration alarm monitoring and maintenance management software packages
• four (4) or more years of experience in a customer service field coordinating and scheduling business/vendor activities
• knowledge of Facility Services products and services
• knowledge of the Refrigeration Contract Statement of Work as it relates to Publix refrigeration systems
• knowledge and basic understanding of supermarket refrigeration systems and equipment
• intermediate knowledge of Microsoft Office (Excel, Word, PowerPoint)
• knowledge of Problem Escalation Process
• knowledge of Publix Organizational Structure
• knowledge of understanding of company and department policies, processes and procedures
• knowledge of improvement methodologies
• ability to read and understand refrigeration architectural drawings
• strong analytical skills
• conflict resolution skills

Potential Annual Base Pay

45,448 - 62,608

Zip Code

33811-3311

Benefits Information

• Employee stock ownersh