Sr. Product Manager Associate - Digital Document Services

Looking for an opportunity to transform your operating environment and take your career to the next level? Join our team! Our role provides exposure to the breadth of services and products across the firm, giving you the chance to identify problems, improve scale with automation tools, and enhance the client experience. Don't miss out on the chance to empower yourself and make a difference.

As a Sr. Product Manager Associate in the Digital Documentation Services Product Team, you will drive adoption of the toolset through engagement with business and technical stakeholders. You will capture stakeholder use cases, recommend implementation approaches, and develop requirements to evolve the toolset to maximize value in relevant business workflows. You will prioritize product development activities and influence cross functional teams to meet stakeholder needs.  We are looking for a highly motivated and enthusiastic individual with a passion for driving transformation, a desire to deliver business value, and a commitment to excellence.

Job responsibilities

• Articulate product vision and contribute to development and execution of the product roadmap
• Maintain effective relationships with sponsors, and key partners to manage stakeholder expectations from requirement definition through delivery
• Author business requirements, and supporting materials to convey business needs and support prioritization
• Document end-to-end processes and data flows, create training documentation, release notes and user guides
• Direct extended feature team with clear guidance and prioritization
• Collaborate with consumers and SMEs on toolset features and solution design
• Identify and articulate enhancement opportunities, and functional gaps; apply creativity to solve/bridge such gaps. 
• Partner with IT / Feature Teams to translate stakeholder needs into accurate and complete user stories
• Author, contribute and confirm test plans, scripts, and success criteria; validate UAT test activities.  
• Triage and prioritize testing, post implementation and production defects 
• Support release events, prior/during/post deployment and maintain a current understanding of evolving data model and complex taxonomy 

Required qualifications, capabilities, and skills

• 5+ years of relevant experience in a Business Analysis and/or Product Management role
• 3+ years in a Product Owner role practicing Scrum
• Proactive self-starter that can work independently while also collaborating across teams
• High-level oral and written communication; ability to effectively communicate across technology and business partners and across geographies
• Ability to build relationships and influence outcomes
• Detail oriented and analytical with good working knowledge of data and process design
• Proficiency in Jira, MS Excel, Visio

Preferred qualifications, capabilities, and skills

• Prior experience working in financial services or other highly regulated environment preferred
• Document Management experience
• Familiarity with data taxonomies
• Familiarity with JSON and XML formats

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age,