Field Application Scientist, Central

Requisition Number: 65762

 

Corning is vital to progress – in the industries we help shape and in the world we share.

 

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

 

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

As a leading developer, manufacturer, and global supplier of scientific laboratory products for 100 years, Corning’s Life Sciences segment collaborates with researchers seeking new approaches to increase efficiencies, reduce costs and compress timelines in the drug discovery process. Using unique expertise in the fields of materials science, surface science, optics, biochemistry and biology, the segment provides innovative solutions that improve productivity and enable breakthrough discoveries.

Scope of Position

The purpose of this role is to drive the incremental growth of the cell culture, bioprocess, cell and gene therapy, and drug discovery product portfolios. In this role, you will build technical credibility with customers by providing scientific and strategic support for implementation of Corning products into bioprocess and drug discovery workflows. This includes areas of vaccine, viral vector, and cell therapy process development and production. An additional area of focus is supporting the 3D cell culture and advanced surfaces portfolio for researchers completing basic biological research and pursuing drug discovery projects. You will serve as the customer’s primary technical point of contact and ensure their overall satisfaction with the products, services, and support provided by Corning. The activities are mainly for technical responses, technical seminars/workshops, developing technical content, and hands-on training to end users together with sales managers. You will need in-depth knowledge of bioprocess and cell therapy markets as well as technical R&D trends. 

Day-to-Day Responsibilities

• Support sales managers and specialist team to find and close bioprocess, media, and advanced surface sales opportunities by providing solutions that meet/exceed financial targets. 
• Provide on-site technical support to customers. 
• Provide in-depth pre- and post-sales process development support of key products in the form of technical talks, on-site product demonstration/training, and process optimization. 
• Establish and leverage technical credibility to meet customer expectation and gain commitment from customer to use Corning technology/platform. 
• Provide continuous troubleshooting support and knowledge to customers via e-mails, phone calls, onsite visits, and workshops. 
• Aligns customer’s technical expectations with the division’s capabilities and plans, including specification management and the articulation of a clear business case to support changes. 
• Serve as technical consultant to projects both internally and externally. 
• Maintain close relationships with sales and marketing team to support business targets, identify trends and opportunities, and resolve technical problems that customers are facing using our products. 
• Contribute to development of applications knowledge, experimental designs, and technical documents. 
• Provide market insight, competitive products, voice of customer, and product feedback to commercial and development teams. 
• Establish contact and develop working relationship with appropriate resources within technical societies and key accounts. 

 

Travel Requirements:   50-75% domestic assigned territory

Requirements

• Should currently reside in Chicago, IL or in the Houston /Dallas, TX area.  Prefer close proximity to international or regional airports.
• Bachelor’s degree in a sciences discipline, preferably in biotechnology or biological sciences. 
• Minimum 8+ years of cell culture experience. 
• Minimum 2+ years of large-scale production and/or industry experience. 
• Proven track record of developing and exec