Technical Writer, Purity and Pure1 Software

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions. 

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press applaud Pure’s leadership across these dimensions
• And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
  
  

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

SHOULD YOU ACCEPT THIS CHALLENGE...

The Pure Storage Technical Writing team is seeking a technical writing professional who is looking for an opportunity to break into a top technology company. The right candidate for the job is creative, proficient at writing, ready to learn, and eager to solve real customer problems. To excel in this role, you must be self-motivated, highly organized, and good at working in a team-oriented environment. We’re looking for someone who can help us take Pure Storage technical content to the next level. Our culture is friendly, collaborative, and dialed in. Be ready to work with our world-class team!

WHAT YOU WILL BE DOING

• Become a product expert. Get to know all the ins and outs of the product. Be able to use Pure Storage technology like a pro.
• Embed yourself with product teams, development engineering, and QA so you can independently obtain information and solve problems.
• Use a cloud-based DITA authoring tool to create content.
• Write CLI, GUI, and REST API documentation for system administrators and developers, taking full responsibility for an assigned set of software documents, including user guides and man pages.
• Write release notes on a monthly cadence.
• Get to know your user and craft content that solves their problems and enhances their experience.
• Develop a career path at Pure that builds your knowledge and expands your horizons.

WHAT YOU’LL NEED TO BRING TO THIS ROLE...

• Excellent technical writing, editing, and verbal communication skills in English.
• Openness to learning new technical tools.
• Ownership and hands-on mentality.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and images.
• Experience writing in accord with a style guide.
• Experience working in a DITA environment, including CMS and authoring tools.
• A keen eye for detail. Catch errors in the UI, peer edits, and in your own work.
• Strong communication and interpersonal skills: Be able to forge relationships and work collaboratively with fellow writers, software engineers, program managers, QA engineers, and support personnel.
• Exceptional organizational skills: Be able to handle multiple tasks concurrently and deliver content in a timely manner, sometimes under tight deadlines.
• Pride in creating quality content.
• Energy and fun!

YOUR QUALIFICATIONS

• 5+ years of software technical writing experience.
• Experience with HTML, XML, UNIX/Linux, REST APIs, and/or Git.
• Experience using JIRA and Confluence (Wiki).
• Experience working in a highly collaborative (Agile) environment.
• Experience working independently in a cross-functional team setting.
• Writing samples and participation in a writing test required for consideration.
• Bachelor’s degree.
• Experience with programming or scripting is a strong plus. 

• You will be based in Santa Clara, CA. As this is an office-ce