Client Services Associate

<h2 data-section-id="bqmsiu" data-start="0" data-end="30"><span style="font-size: 12pt;">Client Services Associate</span></h2> <p data-start="31" data-end="206"><span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">BAYADA Home Health Care</span></span> has an immediate opening for a <strong>Client Services Associate</strong> in our Philadelphia, PA office, conveniently located near the Broad Street Line.</p> <p data-start="208" data-end="619">Are you looking for an exciting opportunity in a fast-growing industry where you can make a meaningful impact while building your career? At <span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">BAYADA Home Health Care</span></span>, we believe our clients and their families deserve care delivered with compassion, excellence, and reliability. We are seeking motivated, career-driven professionals who are eager to grow within a dynamic and supportive environment.</p> <p data-start="621" data-end="942">Through hands-on experience and mentorship, Client Services Associates gain valuable exposure to all aspects of office operations, client services, scheduling, staffing, and team management — preparing them for future growth opportunities within the organization, including advancement into Client Services Manager roles.</p> <h3 data-section-id="103byja" data-start="944" data-end="965"><span style="font-size: 12pt;">Responsibilities:</span></h3> <ul data-start="966" data-end="1667"> <li data-section-id="xdxnhf" data-start="966" data-end="1039">Coordinate and manage client services, scheduling, and staffing needs</li> <li data-section-id="5d8iaj" data-start="1040" data-end="1109">Support field staff in delivering high-quality home care services</li> <li data-section-id="10yey7h" data-start="1110" data-end="1221">Build and maintain strong relationships with clients, referral sources, payors, and community organizations</li> <li data-section-id="1c66yv2" data-start="1222" data-end="1326">Assist with growing office caseload through exceptional customer service and relationship management</li> <li data-section-id="1dp7wcs" data-start="1327" data-end="1464">Collaborate with office leadership to monitor operational and financial metrics, including overtime, unfilled hours, and gross margin</li> <li data-section-id="1whzy7x" data-