Job Title: Data Analyst

Department: Controller

The TGI Story

A second-generation family-owned business for over 61 years, TGI Office Automation is a comprehensive office technology provider offering scalable solutions for many of today’s complex business issues. TGI offers unparalleled, innovative technology from a variety of industry-leading partners.

TGI Office Automation is seeking a motivated Data Analyst to help identify and realize opportunities for increased efficiency and profitability. Primary responsibilities will include producing and publishing regular reports in addition to supporting various company-wide strategic initiatives. The individual will also serve as a source of assistance for service managers working with the company’s various software suites.

The ideal candidate will possess both quantitative analytical thinking and excellent communication skills, including the ability to work with all types of employees from various backgrounds. Initiative and follow-through will be key.

The Data Analyst will report to the Controller who will direct, develop, and prioritize workload.

Primary Duties and Responsibilities: 

• Regularly produce and publish a variety of operational reports, including month-end performance reviews
• Assist in the development, improvement, and deployment of operational reports
• Help identify areas of inefficiency in the company, coordinate with stakeholders, and roll out new processes
• Support the service organization and help teams perform more effectively in the field
• Support and review optimal technician territory assignments:
• Communicate regularly with the field to elicit feedback
• Quarterly territory adjustments with FSMs
• Monthly Territory Performance Reviews
• Assist Field Service Managers in understanding and managing their performance metrics
• Determine training needs
• Support various ad-hoc analytics projects such as profitability, service metrics, parts usage, etc.
• Serve as support for FSMs regarding ERP system questions invoicing, dispatch, key performance metrics
• Manage equipment swaps and relocations
• Expand data analytics to other areas of the business such as sales, leasing, and logistics
• Additional projects and support for company initiatives as assigned

Qualifications:

• Quantitative thinking and experience with data analytics
• Intermediate to Advanced Excel Skills required
• SQL server experience required
• Good business sense
• Professional demeanor and experience working in an office setting are required
• Ability to work with management and employees at every level
• Excellent verbal and written communication skills

Job Type: Full-time

Salary: $70,000  

Benefits: Dental insurance, Health insurance, Vision insurance, PTO, and 401(k)

Schedule: Monday to Friday

Work Location: In-person: Brooklyn, NY (120 3rd St, Brooklyn, NY 11231)

EEO Statement 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.