Senior Enterprise Transformation Professional
HumanaAbout the role
Become a part of our caring community and help us put health first
As a Senior Enterprise Transformation Professional supporting Humana’s Insurance Segment, you can be a part of driving transformational projects and initiatives. We are seeking a dynamic and experienced project leader to join our Shared Services team to partner and work closely with business owners and project sponsors. This is a remote position but work hours will align with Eastern Standard Time.The Enterprise Transformation project manager is responsible for managing all phases of the project life cycle to ensure delivery of sustainable business outcomes on time and within budget. They foster flexibility in how to achieve the desired results and use industry tools and best practices to structure and organize the work to consistently deliver high quality results. They embrace business agility and adapt plans as necessary and work in a team-based and matrixed environment.
Responsibilities include but are not limited to the following:
- Review expectations and deliverables prepared by senior leadership, business owners and senior level project managers
- Build project plans to manage scope, schedule, costs, quality, human resources, communications, risks, procurement, and stakeholders
- Oversee execution of planned work performed by team members
- Apply internal processes and enforce project standards such as Charter, Project Plan, Risk/Issues Tracking, Status Reports, etc.
- Develop clear and concise documentation (i.e., meeting agendas, project documentation, action items, etc.)
- Resolve and/or escalate issues in a timely manner
- Conduct procurements and close contracts
- Ensure quality reviews are held for all work products
Some of the skills required for success in this role are listed below:
- Self-motivation and critical thinking skills with the ability to apply problem-based solutions to diverse and sometimes complex issues
- Effective interpersonal skills and ability to build rapport quickly
- Use of influence to hold others accountable for their parts while also offering suggestions for continual improvement.
- Strong oral and written communication skills including proficiency in communicating directly and effectively with project stakeholders up to executive level leadership
- Strong attention to detail with exceptional organization and prioritization skills
Use your skills to make an impact
Required Qualifications
- Bachelor's degree
- 5 or more years of experience executing the project management lifecycle to improve business processes, products and/or consumer experience
- Experience leading cross-functional teams while communicating with various levels of management
- Strong presentation skills and ability to defend a position with senior management
- Proficiency in business consulting and/or operational leadership experience
- Regular use of Microsoft 365 tools including Word, Outlook, Excel, PowerPoint, Etc.
Preferred Qualifications
- PMP certification
- Experience with Agile Methodologies
- Knowledge and/or experience in a healthcare services setting
- Knowledge and/or experience in a Shared Services organization
- Proficiency in Lucid collaboration tools
Work-At-Home Requirements
To ensure Work-At-Home employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Additional Information
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If selected to move forward, you will receive outreach from HireVue.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be requApply for this role
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