Senior Inland Marine Adjuster

Company Details

 

Berkley Fire & Marine Underwriters was launched in 2013 and is a W. R. Berkley operating unit offering preferred inland marine and related property risks and services. Headquartered in Chicago, Berkley Fire & Marine Underwriters serves customers throughout the United States, both regionally and nationwide.  With the ability to craft customized terms, we provide the most effective protection for those in the construction, logistics, manufacturing and transportation industries.

 

Our culture is one that empowers employees to question the status quo and seek innovative ways to continue to exceed the expectations of our customers. We practice collaboration, ownership, critical thinking, and a professional growth mindset, along with being part of a larger team daily.

 

Now more than ever, financial strength is critical to a successful, long term insurance relationship. Berkley Fire & Marine Underwriters is a member company of W. R. Berkley Corporation, a Fortune 500 company, whose insurance company subsidiaries are rated A+ (Superior) by A.M. Best.

 

This position can be based in one of the following offices: 

• Chicago, IL
• Cincinnati, OH
• Glen Allen, VA
• Atlanta, GA
• Irving, TX

Our offices offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

 #LI-AV1  #LI-Remote

The company is an equal opportunity employer. #LI-AV1  #LI-Remote

Responsibilities

As a Senior Inland Marine Adjuster, you will provide prompt, fair and effective Inland Marine claims service for insureds and claimants through the use of phone and correspondence. This position will primarily focus on Legal Liability Inland Marine lines including Motor Truck Cargo, Contingent Cargo, Logistics, Warehouse and Riggers Legal Liability. However, the position will not be limited to these lines. Core lines of business include Commercial Property, Builder’s Risk, Contractor’s Equipment and Motor Truck Cargo Legal Liability; plus various other specialty Marine products.

 

What you can expect:

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities 
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

We'll count on you for:

 

Communication

• Conduct 24-hour contact with insureds and claimants, including taking recorded statements to ensure clear and timely information exchange.
• Maintain detailed, chronological file notes in the system to support transparency and continuity.
• Advise supervisors immediately of severe claims or those exceeding settlement authority.
• Complete and submit all required reporting forms daily in accordance with company procedures.

Customer Focus & Teamwork

• Assist in training other personnel and foster a collaborative environment with supervisors, peers, agents, and the public.
• Participate as a thought partner by giving and receiving constructive feedback and supporting innovation and process improvement.
• Direct attorneys, independent adjusters, and vendors to ensure effective resolution of complex claims.

Flexibility

• Attend mediations and settlement conferences as needed, adapting to evolving claim circumstances.
• Adjust claim strategies based on new information or changing conditions during the life of the claim.
• Support cross-functional initiatives and respond to underwriting inquiries regarding risk hazards identified during investigations.

Delivers Results

• Investigate claims thoroughly, including coverage and liability determinations, to drive timely and accurate resolutions.
• Evaluate and negotiate settlements, including appropriate denials, ensuring compliance with policy terms and legal standards.
• Initiate subrogation and manage salvage disposition in line with established procedures.

Technical & Job Excellence

• Evaluate estimates and bills for accur