Senior Network Engineer

The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.

HIRING RANGE: $126,622.08 - $140,691.20/year

The Senior Network Engineer position is a member of the Infrastructure team that reports to the Infrastructure & Support Services Supervisor. This role's main focus is to design, implement, monitor, manage, and maintain the City's wired and wireless network systems. This role will handle the creation, adjustment, and management of firewall components (objects, object groups, security policies), NATs, and VPN solutions on all city firewalls. This position would work with team members to manage telecommunications technologies and vendor circuits. We are seeking a highly adaptable and well-rounded Senior Network Engineer who is knowledgeable of cloud-based technologies and who will partner with our team to embrace new challenges and opportunities for growth. The ideal candidate will thrive in a fast-paced environment, will be able to quickly adapt to changing priorities and emerging technologies and will positively contribute to our department’s culture.

Responsibilities

• Designs, implements, monitors, manages, and supports all network infrastructure at the City.
• Supports and works with vendors to manage and maintain the City’s phone system.
• (Primary)Shares responsibility for ISP circuit management (Coax, DSL, Fiber, SIP, POTs).
• (Primary)Shares the responsibility for management of the City’s private fiber network.
• (Primary)Shares the responsibility for management of the City’s firewall policies.
• Triages, troubleshoots, and responds to service desk tickets and system alerts.
• Manages wireless networks (Wireless APs, Point to Point wireless, and cellular routers).
• Performs routine maintenance tasks such as patches, software upgrades, and firmware upgrades.
• Maintains network access control across City infrastructure (Aruba Clearpass)
• Participates as a member of the on-call support team (3-5 weeks a year).

QUALIFICATIONS (Knowledge, Skills, and Abilities)

Education / Experience

• 5-7 years of experience working in network administration or engineering.      
• Bachelor’s degree preferred.
• Familiarity with PCI, CJIS, HIPAA, and other compliance frameworks preferred.
• CCNA required, CCNP preferred, PCNSE preferred.
• Valid driver’s license and Acceptable driving record is required.

Technical

• Expert analytical and troubleshooting skills; ability to resolve issues with minimal need for escalation.
• Foundational understanding of TCP/IP, DNS, DHCP, and the OSI Model.
• Robust understanding of routing protocols (OSPF, BGP, EIGRP, etc.).
• Hands-on experience with Cisco Catalyst (IOS) and Nexus (NX-OS) switches and ISR routers.
• Hands-on experience with Palo Alto (Pan-OS) firewalls.
• Experience configuring and troubleshooting firewall-based VPNs.

Soft Skills & Abilities

• Proven experience providing excellent customer service.
• Mentors the Network Engineer and Service Desk staff. 
• Ability to work with a wide variety of people at all levels of the organization.
• Ability to plan, organize, and perform work while adjusting to changing priorities. 
• Can organize work and define priorities.
• Works both independently and as a team member.
• Strong documentation skills.
• Motivated self-learner through ongoing self-study and training.
• Strong analytical and troubleshooting skills.
• Background check (including fingerprints) and credit check required.

SUPERVISION RECEIVED

• Collaborates and works directly with Network and Systems Engineers.
• Receives direct supervision from Infrastructure & Support Services Supervisor.

Working Conditions and Physical Requirements

Must successfully complete and maintain required state or departmental physical standards and certifications.

LIGHT WORK:  Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.  If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for Light Work.

Physical Demands

• Bend or position self to move items from higher place to lower place or vice versa
• Sit, stand