Associate Product Manager (Technology )

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

The Assoc. Product Manager will lead cross-functional collaboration to ensure successful product launches and ongoing performance. You will assist in product planning, strategy, and development, working closely with internal teams to define use cases, business/functional requirements, and success criteria. With a focus on API product management, you will drive go-to-market activities, manage the full product lifecycle, and ensure platform capabilities align with business objectives. This role requires strong collaboration with senior managers, engineers, and stakeholders to oversee Blackhawk's Core Platform Services across multiple product lines.

Responsibilities

• Transform product strategy into well-articulated business requirements. Use qualitative and quantitative data to inform product direction. 
• Align platform capabilities with the larger company vision. 
• Deep understanding of API development, modern integration methods, and best practices. Processing platforms experience is a plus. 
• Own the end-to-end lifecycle of the Core platform APIs. Focus on ease of understanding and integration. 
• Champion the development of a state-of-the-art API developer portal, exceeding industry standards. 
• Develop comprehensive guides and documentation for seamless API integration. 
• Build and maintain strong relationships with the developer community. Gather feedback to ensure their needs are met.  
• Engage closely with adjacent and cross-functional teams. Ability and willingness to work with globally distributed teams and partners. 
• Leadership through influence. Motivating cross-functional product development teams through meaningful roadmaps to success. 
• Conduct usability studies to identify opportunities. Drive improvements and refinements. 
• Define and ship products iteratively in an agile environment. 

Qualifications

• BS in Computer Science, Engineering, or related field; MBA is a plus. 
• 2+ years of relevant experience with bringing API-led products to market.
• Proven experience executing to a product roadmap using Scrum/Agile methodologies.  
• Experience in market analysis and business case development, solution design. 
• Positive attitude and collaborative approach to problem-solving. 
• Excellent written and spoken communication, including experience in communicating to senior leadership. 
• Fantastic problem-solving skills, analytical horsepower, and attention to detail. 
• Solid understanding of relevant technology, APIs, cloud solutions, and programming languages. 
• Strong product design skills, focusing on technical API and user interface design. 
• Strong organizational and analytical skills with a solid technical background. 
• Understanding of the Prepaid/Gift Cards/Payments space is a plus. 
• Experience with cloud computing, service-oriented architecture, microservices, and event-driven architecture is a plus. 

Benefits

Salary Range for California Residents Only: $101,140.00 to $131,500.00

Salary Range for Illinois Residents Only: $78,220.00 to $101,700.00

 

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

EEO Statement

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, inclu