Salesforce Senior Consultant

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

Contribute to creating a better tomorrow

The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues facing the world in a way that drives positive impact. Are you eager to join a team fuelled by open and curious minds? People who are passionate about their work and create new solutions for a new day? Then you’re at the right place.

Bring your talent. Learn new skills. Make a positive impact.

PwC Advisory is a garden of possibilities, and you’re reaping the rewards. Where you want to make an impact is always up to you. With the full support of our Advisory teams, you’ll delve into the inner workings of companies to find the best solutions for any challenge they might have. From the excitement of deals to the complexities of consulting and the fascinating realm of risks and threats in forensics, you’ll help clients nurture trust and maintain their evolutionary edge, today and into the future. Now that’s making a difference.

The world is constantly changing and evolving. It’s not a coincidence that CRM, Data and AI services play a huge role in this rapid change.

Enabling organizations in unlocking the value of CRM, Data and AI by leveraging CRM cloud technologies

Your Impact as a Salesforce Professional

As a Professional in our CRM Tech team, you’ll play a key role in helping clients unlock the full value of Salesforce. You’ll lead functional design efforts, guide implementation teams, and work closely with clients to deliver impactful CRM solutions.

Your responsibilities will include:

• Leading client workshops to understand business processes and requirements.

• Leading functional end-to-end workstreams, including writing User Stories, acceptance criteria, functional testing and user training.

• Designing realistic and actionable Salesforce solutions aligned with strategic goals.

• Ensuring high-quality documentation of implemented solutions.

• Collaborating with engagement leaders, project managers, lead developers to deliver client value.

• Leverage AI tools at every step of your work

• Preparing effort estimates and supporting proposal development (RFPs).

• Supporting pre-sales activities and contributing to business development.

• Pursue ongoing education through Salesforce certifications and other platforms to keep knowledge current

About you

• You have 3+ years of professional experience

• You are fluent in Dutch and/or French and English.

• You hold a university degree, preferably a Master’s degree.

• You hold Salesforce certifications and have a strong understanding of CRM platforms.

• Experience in consulting or in the public sector is a plus.

• Possesses an analytical mindset, effective communication abilities, and a proactive approach to identifying solutions.

• You have project management experience; certifications like Agile or Prince2 are a plus.

• You are client oriented, eager to learn, eager to grow and a Team player.

Life at PwC Belgium

Our culture and workplace are something we’re proud of. Here’s a sneak peek at some of the benefits you can look forward to.

• Flexibility: flexible working hours so you can decide your most effective working pattern.

• Infinite learning and growing: broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

• Rewards that matter to you: a flexible rewards plan gives you access to a wide range of benefits so you can make the choices that best fit your personal circumstances and lifestyle.

• Diversity & inclusion: we believe that diversity makes PwC stronger. It helps us solve important problems and deliver added value to our clients. We encourage an inclusive culture where people can be the best versions of themselves. We organise various D&I initiatives, including an active employee-led Employee Resource Group (ERG) community, comprising 9 diversity groups with over 200 PwC employees aiming to make an impact within and beyond PwC.

• A sustainable mobility offer: we offer a comprehensive mobility budget with a wide range of options (hybri