Inside Sales Support - Helium

Linde Gas & Equipment Inc.
Inside Sales Support - Helium
Location: Allentown, PA.

Linde Gas and Equipment Inc is seeking a Sales Support Specialist to join the Helium Lift Group team located in Allentown, PA.

The Sales Support Specialist will be responsible for supporting National Account Customers.

What we offer you!

• Competitive compensation

• Comprehensive benefit plan (medical, dental, vision and more)

• 401(k) retirement savings plan

• Paid time off (vacation, holidays, PTO)

• Employee discount programs

• Opportunities for educational and professional growth

• Additional compensation may vary depending on the position and organizational level

Sales Support Specialist

·         Process customer orders via telephone and email.

·         Ensures ongoing accuracy of customer and product information.

·         Focuses on maintaining customer relationships and addressing specific customer problems while interacting internally with branch location support.

·         Provides support for ongoing customers by answering questions, tracing order status or product shipments and resolving problems.

·         Solves range of straightforward problems and delivery solutions in a timely manner.

·         Communicates clearly and follows up to closing the loop on open customer needs.

·         Cylinder audit support.

·         Ability to use and manipulate Microsoft Excel spreadsheets is a must along with internal programs to track and report customer information as needed.

Requirements

·         High School Diploma or GED required.

·         Prior Sales Support experience is preferred.

·         Microsoft Excel skills are required.

·         Individuals must have strong organizational and leadership skills, can multitask, possess excellent communication skills, and have great attention to detail.

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies, and services which are making our customers more successful and helping to sustain and protect our planet. Our products,