Senior IAM Manager

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking an experienced and knowledgeable Senior Identity Access Management (IAM) Manager to oversee our Workforce IAM, Identity Governance and Administration (IGA), and Privileged Access Management (PAM) platforms. The Senior Identity Access Management (IAM) Manager will provide strategic direction, leadership, and operational excellence to protect our organization from cyber threats and ensure the security of our products throughout their lifecycle. The ideal candidate will have a deep understanding of IAM practices and a proven track record of managing complex IAM solutions. This role is critical to ensuring secure access to our systems while maintaining compliance and operational efficiency.

If you are a highly skilled and experienced security professional looking for an exciting leadership opportunity, we encourage you to apply for the position of Senior Identity Access Management (IAM) Manager. Join our dynamic team and play a pivotal role in protecting our organization's assets and ensuring the security of our products.

Responsibilities:

Platform Management

• Lead the administration and optimization of Workforce IAM, IGA, and PAM platforms.

• Ensure the integration of IAM solutions with existing IT infrastructure and applications.

• Monitor and evaluate platform performance, implementing enhancements as necessary.

Service Management

• Oversee the management services for IAM platforms, ensuring they meet organizational needs and service level agreements (SLAs.)

• Develop and implement policies and procedures for IAM processes and governance.

• Conduct regular assessments of IAM services to identify areas for improvement.

Metrics and Reporting

• Define key performance indicators (KPIs) and metrics to evaluate the effectiveness of IAM initiatives.

• Develop and maintain comprehensive reporting mechanisms to provide insights on access trends, compliance status, and risk assessments.

• Prepare and present regular reports to senior management and stakeholders on IAM performance and strategic initiatives.

Strategic Planning

• Collaborate with stakeholders to define IAM strategy and roadmap aligned with business objectives.

• Stay abreast of industry trends, emerging technologies, and regulatory requirements to inform IAM strategy.

Team Leadership

• Manage a team of IAM professionals, providing mentorship, guidance, and support for career development.

• Foster a culture of continuous improvement and innovation within the IAM team.

Risk Management

• Identify and mitigate risks related to identity and access management.

• Conduct regular audits and assessments to ensure compliance with internal policies and external regulations.

Stakeholder Collaboration

• Work closely with IT security, compliance, and other relevant teams to align IAM initiatives with organizational security strategies.

• Serve as the primary point of contact for IAM-related inquiries and escalations.

Qualifications:

• Requires Green Card or US Citizenship.

• Bachelor's degree in computer science, cybersecurity, programming, database administration, or a related field.

• Minimum of seven (7) years of experience in IAM, with a focus on Workforce IAM, IGA, and PAM solutions.

• Minimum of three (3) years of leadership experience in managing IAM teams or projects.

• Strong knowledge of IAM frameworks, policies, and best practices.

• Experience managing IAM tools and platforms (e.g., SailPoint, Entra ID, CyberArk, etc.)

• Excellent leadership, communication, and interpersonal skills.

• Ability to analyze com