Project Leader - Atlanta, GA

The Project Leader will provide world class start-up leadership for large, high-profile orders of Liebert power equipment.  The PL is the primary Vertiv Service representative for large jobs, from factory testing, through start-up, site acceptance testing, and project completion. The PL is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate.  The PL is also required to maintain continuous communication with CRC, Area/District Offices, and Area Managers.

DUTIES & RESPONSIBILITIES:

                ROLE

• Relies on extensive experience and judgment to plan and accomplish work related goals
• Requires no direct supervision
• Leads and directs the work of others
• Provides guidance to others on complicated situations
• Factory certified on a variety of products that interact with Liebert systems:
  • Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al.
• Represent Service at all post-sale, customer and contractor meetings for projects which the PL is assigned to by the Area Manager
• Coordinate start-up and site testing activities for assigned projects before it begins
  • Review site testing requirements and service items provided on the sales order
  • Review customer or third-party test procedures, match to what was sold with the order
  • Assist and recommend man-power needs for the job
  • Gather all documentation for job (submittals, as-built drawings, in-house test procedures)
  • Tag equipment and open start-up & site testing tickets
  • Initiate SFA requests for custom made test procedures, when provided by Vertiv Service and sold with the equipment
• Attend Factory Witness Testing for assigned projects, represent Service in front of the customer, contractor, and consultant
• Assist contractors as required during installation of assigned projects
  • Coordinate Pre-Site meetings with contractor
  • Visit site on regular basis as agreed upon, typically once per week for large jobs
  • Provide phone support to contractor for technical questions during installation
• Support start-up and site testing activities for assigned projects
  • Ensure sufficient man-power on site each day to perform start-up and site testing work
  • Assist during start-up and site testing as necessary, depending upon man-power availability and site location
  • Provide first level of tech support assistance to speed up problem resolution
  • Arrange proper test equipment and heavy equipment (such as load banks), ensure all is on site at the times required
  • Monitor start-ups for timely completion, work with sales rep and District Manager on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
  • Provide daily status reports to Service management and sales rep
  • Support District Offices, or Power Technical Support, as requested even for projects not directly assigned to by the Area Manager
  • Assist or coordinate PM's for large customers, as requested by District Manager
  • Provide phone or on-site support for remedial services calls
  • Provide a first line of high-level technical support on-site for critical customer problem resolutions
  • International start-up or support as requested by Power Technical Support or Field Management

TECHNICAL

• Provide On-the-Job training and on-site direction to associates for assigned projects
• Conduct field customer training for assigned projects as required
• Communicate with National Technical Support on equipment issues
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

SAFETY

• Operate in a safe manner in accordance with published safety guidelines
• Must wear appropriate PPE as per company guidelines and accordance with job duties
• Adhere to work hours policy guidelines – “14 hours rule”
• Report all work related accidents or injuries within 24 hours to the appropriate personnel
• Must be a role model to fellow associates with regards to safety by setting a positive example
• Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected

ADMINISTRATION

• Coordinate assigned project completion, customer training, and close-out
  • Provide all test data and start-up reports in a final package to the cust