Lead, Edge Office

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

Job Description

​​Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

We are seeking a Lead, Edge Office to report to the Executive of Scalability and Project Management Office. This role will be responsible for planning, executing, and managing the work of identifying areas of improvement within processes, systems, and workflows and designing, codifying, and implementing standardized processes and systems that are optimized and digitized to the extent possible.

Key Responsibilities

In the role of Lead, Edge Office, you will need to:

• Develop mastery in Edge continuous improvement processes and tools with emphasis on Problem Solving Process, Visual and Daily Management, and Transactional Process Improvement

• Continue to improve upon our in house problem solving (Edge) tools and support the adoption of these processes and tools within Success Academy as the enterprise’s standard continuous improvement methodology

• Educate and coach employees on Edge principles, methodologies, and best practices. Empower teams to identify opportunities for improvement and implement solutions.. 

• Lead problem-solving sessions and root cause analyses to resolve issues and challenges within processes. Implement solutions that prevent recurring issues and create continuous improvement

• Drive targeted and radical improvements by applying the Edge methodologies

• Collect and analyze performance data to identify trends, inefficiencies, and areas for potential improvement. Track key performance indicators (KPIs) and measure the success of Edge initiatives

• Provide informal and formal counsel to Success Academy’s teams on how best to apply Edge methodologies and think differently about the work. 

• Provide regular updates to senior management on Edge initiatives, progress, and outcomes. Ensure that all stakeholders are informed about ongoing improvements and their impact.

• Ensure effective project and change management processes to manage the cultural and operational changes that Edge initiatives require and drive sustainable improvements.

Qualifications

• Education: Bachelor’s degree in Engineering, Business Administration, Operations / Supply Chain Management education, or a related field

• Experience: Minimum of 7 years of experience in continuous improvement or a related role

• Experience applying Danaher Business Systems, Fortive Business Systems, and/or Lean Six Sigma

• Proficiency in process mapping software and Google Suite.

• Strong ability to interpret data, recognize trends, draw meaningful conclusions, and make data-driven decisions.

• Strong leadership and project management skills

• Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Attributes

• Ability to work through, synthesize, and narrate complex issues

• Excellent communication and presentation abilities

• Strong interpersonal skills with the ability to interact effectively with diverse populations

The Lead, Edge Office must work closely with a broad base of constituencies across Success Academy