Senior Client Account Manager

Job Description

 

 

 

Kleinfelder is seeking a Senior Client Account Manager and Business Leader to join our Mountain Area Leadership Team. 

 

This position will report to the Central Division Power Market Lead, overseeing large client accounts in the Power Market

 

Step into Your New Role  

 

As a senior leader, you will be focused on client development, including but not limited to: understanding the regulatory and economic drivers that impact your client, identifying upcoming project opportunities, as well as positioning, pursuing, winning and delivering projects.  In addition to significant strategy and business development experience, operational management experience is strongly recommended for this position due to the level of engagement you will have within the organization. 

 

 Expectations for this senior leadership role include—

• Regularly meeting with client decision-makers to pre-position for operations-maintenance and capital expenditure programs; this could require traveling 30% for client and project meetings throughout the west. 
• Project engagement as a program manager, project manager or technical subject matter expert (60% billability target) to drive efficient delivery exceeding client expectations for scope, schedule, budget, and innovation.
• Innovation and presenting technical white papers.
• Weekly updates to the Account Plan, Scorecard, and CRM for pursuits.

 

Skills must include:

• Strong leadership and teamwork.
• Servant Leadership mentality that is involved day to day in the success of the strategy and business development activities and provides a positive example to the seller/doer team.   
• Knowledge of and experience in positioning and winning work in the environmental planning and permitting, environmental restoration, geotechnical and civil design, and construction services service lines.
• Work well in a matrixed work environment, interacting with both business development and operations teams, as well as maintaining close communications with the client to represent their needs effectively.
• Technical expertise to assist in proposal writing and pricing.
• Excellent verbal and written communication.
• Pro-active problem solving.
• Strong business acumen.
• Dedication to safety and quality.

  Experience: 

• A minimum of fifteen years' experience in an environmental and engineering consulting firm or related professional service business. 
• A minimum of ten years of managing a business strategy and development function for a business of 100+ professionals. 
• Demonstrated ability to deliver a 10+% organic Compound Annual Growth Rate (CAGR) through hands on collaboration with market leads and mentoring of seller/doers.
• Strong understanding of technical terms and concepts and the ability to align and gain credibility with clients, technical professionals, and operational leadership.
• Past successful work experience utilizing a CRM, sales funnel, and client account plans.
• Demonstrated experience evaluating current market trends against existing capabilities and determining points of entry and tactical plans to grow market share.

Education/Certification  

• Bachelor’s degree in engineering, earth science, environmental science, marketing or related field required. Master's/MBA degree or equivalent preferred. 
• Professional registration preferred.   

Following an offer, candidates will be required to satisfactorily complete employment reference checks, verification of professional licensure and/or educational credentials, a motor vehicle report (MVR), and a comprehensive background check.

 

Move Forward with Kleinfelder: Kleinfelder and its’ subsidiaries and affiliates, has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients’ transportation, water, energy, and other private infrastructure. As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 110 offices in the US, Canada, and Australia. Connecting great people to the best work is our purpose – together, we deliver.  

 

Progress with an Employer that Values You 

Kleinfelder, and its’ subsidiaries and affiliates, is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion co