Genetic Counselor Assistant

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Genetic Counselor Assistant

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

CPGH-Medical Specialty Institute

                      

Job Code

B99987

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

Under the direction of the Clinical Manager, assists genetic counselors in their role of providing patient care services. Performs administrative duties of a complex and sensitive nature. Provides support to department's genetic counselors with patient letters, document scanning prep and MyFamily e-pedigree additions/subtractions. Assists Clinical Manager in tracking genetic counselor patient visits. Functions as liaison with inter- and intra-clinical department members. Performs other related duties as assigned.

                         

Job Details

Responsibilities:

• Assist Genetic Counselor with patient care duties, such as charting patient letters, sending out encounters, ordering patient medical records and escorting patients when necessary.
• Assists Genetic Counselor research study coordinators with logistical aspects of study protocols, e.g. perform chart reviews, ensure proper documentation and filing of Consent and IRB files, etc.
• Coordinates patient lab testing add-ons and interface with reference labs for sample processing and result reporting.
• Coordinates and participates in Clinical Operations working groups.
• Assists Genetic Counselors with various marketing outreach and special projects, such as creating and assembling specific clinic folders, etc.
• Works with My Family team in documenting information on e-pedigrees and re-creating pedigrees with family disease history.
• Preps medical records, genetic test results and pedigrees to be sent down to Health Data Services to be scanned.
• Schedules and coordinates interviews for open positions and visitors.

Education:

• Associates' degree in Arts or Science field of study.
• Knowledge of office procedures, organization and correspondence formatting.
• Knowledge of EPIC is highly preferable.
• Genetics knowledge is desirable.

Certifications:

• None required.

Complexity of Work:

• None required

 Work Experience:

• A minimum of three years of experience as a secretary in a healthcare field or a minimum of two years of experience in a Genetics or other related environment is required.
• A Bachelor's degree in a science, such as Biology, Genetics, or Psychology will substitute for the required work experience.
• Computer Skills (e.g., MS Word, Excel, Outlook, PowerPoint), phone skills, people skills, ability to work in team environment, ability to multitask.

Physical Requirements:

• Manual dexterity sufficient to operate a computer and other basic office equipment.
• Ability to stand, walk, and bend for extended periods throughout the work day.
• Ability to carry medical charts and books.
• Infrequent exposure to bodily fluids is possible.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccin