VP of Enterprise Vendor Management

Job Description:

The Role

The Vice President of Enterprise Vendor Management role is a leadership position within the Vendor Management organization. This role is responsible for overseeing and managing all aspects of key vendor relationships of enterprise-level and strategic vendors, ensuring that our vendors meet Fidelity’s standards and expectations. This role involves people leadership including performance management, development, resource prioritization and change management. Do you enjoy collaboration and possess great collaboration skills? This is a highly collaborative and strategic role which will drive vendor management standards across the enterprise. There is significant interactions with business and technology leaders as the managed service will impact key business service areas throughout Fidelity.

Highlights of primary responsibilities include:

Vendor Management

• Building partnerships with other Fidelity business groups (including Enterprise Relationship Management, vendor managers, business owners) and technology organizations to develop vendor strategy for key vendors and align vendor management goals with the overall business objectives.
• Providing executives and leadership with a full view of their vendors – including strategic alignment, spend governance, risks and resilience, and overall ownership of the vendor relationships.
• Interpreting key internal and external vendor trends and delivering high quality intelligence.
• Building and maintaining strong relationships with vendors to ensure effective communication and collaboration.
• Collaborating actively with key partners in the vendor management space, including procurement, vendor risk, enterprise cybersecurity, credit risk, and others.
• Reviewing Enterprise Vendor Management portfolio to ensure alignment to overall Fidelity needs.

Program Development

• Refining vendor management standards and work collaboratively with the vendor management teams in the businesses to ensure appropriate rigor in how we manage our vendor relationships
• Leading and/or participating in vendor management initiatives and programs. Propose, own and drive cross function initiatives that result in continuous evolution of the function.
• Generating and actively pursuing fresh perspectives, breakthrough ideas, and new paradigms to support organization’s priorities.
• Defining and consistently communicating organizational objectives, initiatives, and priorities; cascades goals to ensure alignment at all levels within team; helps tailor approaches for mobilizing their team around the strategy.

People Management & Development

• Leading a team of enterprise vendor management professionals to support Fidelity’s vendor management priorities and ensure vendor management activities conducted according to Fidelity policies and requirements.
• Developing the team of vendor managers in both soft skills and best practice of vendor management and ensuring the team’s skills and capabilities meet the Vendor Management organization’s needs.

The Expertise and Skills You Bring

• 15 years of experience in business management, technology management, Vendor Management, or Procurement; with minimum 5 years of people management experience.
• Hands-on experience in working and managing vendors with complex use cases. Experience with technology vendors is a plus.
• Data-driven and fact-driven problem solving.
• Excellent communication skills, including ability to synthesize details and complex information into clear, actionable insights for leadership.
• Excellent interpersonal skills to build trust with internal stakeholders.
• Seasoned people leader who nurtures and develops the team, frames strategy and develops a plan of action. Ability to set clear goals and priorities to ensure the team’s focus in meeting business objectives.
• Ability to deal effectively with higher levels of situational ambiguity, encourage breakthrough ideas and fresh perspectives and demonstrate a results-driven mindset.
• Management consulting experience is a plus

Note: Fidelity is not providing immigration sponsorship for this position

The Team:

As trusted advisors, we collaborate with our business and technology partners to help identify and mitigate a wide range of risks across the firm.  Our work is critical to protecting Fidelity’s customers, associates and brand, and promoting a strong risk mindset throughout the business.  We provide our associates with a unique vantage point into the firm’s operations and empower our associates to utilize their intellectual curiosity to understand how our business works, how to make it st