Director, Human Resources

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

At FareHarbor, we are committed to driving excellence and innovation across our global operations. We are seeking a strategic and dynamic Global HR Business Partner Leader to provide direction and leadership to our HR Business Partnering team across various regions. Reporting to the Head of HR, you will align HR strategies with business objectives while fostering a collaborative environment.  

What you’ll do here:

• Strategic Partnership: Collaborate with leadership to understand business needs and translate them into effective HR solutions and operational excellence.
• Team Leadership: Lead, mentor, and develop a team of HR Business Partners, fostering a culture of collaboration and continuous improvement.
• Change Management: Drive change initiatives across the organization, ensuring smooth transitions and buy-in from stakeholders.
• Talent Initiatives: Oversee employee development, succession planning and retention strategies to build a high-performing workforce aligned with business goals.
• Performance Management: Implement and enhance performance management systems to ensure alignment with organizational objectives and individual growth.
• Employee Engagement: Develop and implement initiatives to enhance employee engagement and satisfaction, fostering a positive workplace culture.
• Workplace Culture: Effectively managing employee relations, addressing concerns, facilitating conflict resolution, and promoting open communication to enhance employee experience.
• Data-Driven Insights: Utilize HR metrics and analytics to inform decision-making and drive strategic initiatives.
• Governance: Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; Review and modify policies and practices to maintain compliance.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., SHRM, CIPD) preferred.
• 8+ years of experience in HR Business Partnering or a related role, with a proven track record of driving strategic HR initiatives.
• Strong leadership skills with experience in managing and developing HR teams.
• Exceptional communicat