Senior Software Engineer, Infrastructure - Scaling & Performance

<p><strong>About Aura: </strong>Build a world where people feel closer to their loved ones every day.  Aura turned the digital frame into a private social network for more authentic, real-world connection between our closest loved ones. Instantly share photos and videos from anywhere in the world to your loved ones' homes through our easy-to-use apps, beautifully displayed on premium Wi-Fi frames.</p> <p>Aura is the most recommended digital frame by independent reviewers, and the only digital frame recommended by The New York Times Wirecutter. With frames and apps used by millions from around the world, Aura continues to innovate with new products, software features, and new market expansion, fueling profitable growth. </p> <p>We have a network of millions of digital picture frames across the world delivering photos to users. Aura is often given as a gift, so our infrastructure must support rapid scalability on holidays.  We apply computer vision and machine learning technology to hundreds of millions of photos to help filter, layout, suggest, and display users' photos.  We're constantly building new software and hardware products while improving our existing ones.  </p> <p><strong>Role: </strong>You’ll join our small infrastructure engineering team in our NYC and SF offices, where you’ll design, build, and operate flexible backend systems for a Rails API. These systems scale reliably while supporting rapidly evolving products and maintaining high standards for performance, security, and cost efficiency.</p> <p><strong>What you’ll do:</strong></p> <ul> <li>Architect and implement sharding in our PostgreSQL backed Rails api</li> <li>Lead initiatives to improve system reliability, including monitoring, alerting, and incident response</li> <li>Reduce application and database costs</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Deep experience scaling consumer applications and infrastructure to tens of millions of users</li> <li>Experience in low-latency async distributed systems</li> <li>Strong knowledge of cloud infrastructure (AWS, GCP, or Azure), including compute, storage, networking, and database services</li> <li>Experience at a startup with fewer than 100 employees</li> <li>10+ years of relevant experience</li> <li>Strong coding skills in Ruby, Python, or similar languages</li> <li>Hands-on experience with reliability engineering practices: SLIs, SLOs, monitoring, alerting, and incident management</li> </ul> <p><strong>Because You Matter: </strong>We believe in creating a happy and supportive work environment, so you can both excel at your job and actually enjoy coming into work each day.