Trader Voice - Director of Infrastructure Engineering

Seize the opportunity to become a tech leader and innovator in this high-impact role at JPMorgan Chase.

As a Senior Manager of Infrastructure Engineering at JPMorgan Chase within the Corporate Sector in Collaboration and Communications Product Line, you provide overall direction for team members and work on our Trader Voice and Experience Product. The goal of the team is to deliver a first class communications experience to JPMorgan Chase traders, through robust infrastructure, software delivery and intelligent integrations.

Job responsibilities

• Serves in a leadership role for multiple technical teams and collaborates with others within the function 
• Anticipates the needs and potential dependencies of the broader team
• Designs and delivers and end-to-end communication experience to the Trader desktop
• Defines and communicates product vision and strategy in line with the customers’ long-term business goals
• Conducts market research and tracks industry developments with regards to productivity, collaboration, data, AI/ML solutions and understands implications to product vision and strategy
• Partners with product counterpart on the product's definition, product roadmap & customer facing SLOs/SLAs. Prioritizes the product backlog & maintains a vision for the product
• Advises junior engineers and technologists. Adds to the team’s culture of diversity, equity, inclusion, respect for team members and prioritizes diverse representation 

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
• Experience managing infrastructure engineering teams. Strong engineering experience designing and deploying trader voice solutions across a global estate
• Demonstrated success in an engineering management role with an emphasis on delivering trader voice solutions to end users
• Deep understanding of the trader voice product lifecycle, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations
• Extensive knowledge of technology standards, industry trends, and emerging technologies
• Strong understanding of product, software and engineering methodologies and practices (SDLC, Agile, Scrum, etc.)
• Knowledge of infrastructure engineering technologies and programming languages (e.g., Scripting, Python, etc.)
• Exposure to managing budgets 

Preferred qualifications, capabilities, and skills

• Experience writing technical stories in JIRA/confluence using industry standard notations

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about request