Analyst/Sr Analyst, IT Security Intelligence and Response

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Information Technology team within the Information Technology Division.
• ​Responsible for leading the response to critical cybersecurity incidents at American Airlines. The analyst will receive alerts from a variety of sources, triage these alerts using enterprise tools, techniques, and processes, and initiate response activities to events determined to represent an incident. The analyst is responsible for documenting their activities during the course of an incident and ensuring the retention of appropriate evidence. The analyst is also responsible for communicating information to a variety of audiences, including senior management. In addition, the analyst is responsible for participating in/coordinating activities in support of improving the incident response function, such as lessons learned meetings and playbook revisions.

What you'll do

• Examines and performs comprehensive technical analysis of computer-related evidence and information stored on devices during the course of investigations.
• Utilizes Enterprise Incident Response plan and playbooks to investigate, analyze, and respond to cybersecurity incidents, participates in updating these documents on a routine basis
• Documents information in reports and retains evidence in support of incident response activities
• Uses malware analysis and forensics tools to support cyber incident response analysis
• Serves as point of escalation for other analysts, providing guidance and support in the resolution of incidents, as well as mentorship
• Collaborates with a variety of teams to support intelligence and research activities
• Participates in on-call rotation, to support the enterprise in the event of an incident outside normal business hours
• Maintains confidentiality of information

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems    (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 5 years of experience in Incident Response

 

Preferred Qualifications- Education & Prior Job Experience

• 5+ years of experience in Incident Response

 

Skills, Licenses & Certifications

• Experience performing multiple tasks described in the job description.
• Hands - on experience using digital forensics and/or malware analysis tools
• Experience applying incident response principles and methodologies
• Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
• Ability to thrive in a sense-of-urgency environment and leverage best practices

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our dive