Business Services Specialist I (Dealertrack)

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist I

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The essential responsibilities of the Business Service Specialist are to sort, process, scan, store, and retrieve extensive contract paperwork while meeting service level agreement expectations for our clients. Business Service Specialists must be able to handle a large volume of documents in a timely and efficient manner, while maintaining a high-level of quality and confidentiality for our clients. They are responsible for reviewing contract packets from Dealerships, removing specific forms per client agreements, and preparing the paperwork physically for processing and storage. They enter basic information into the computer system, prepares paperwork for scanning, scans for electronic storage, labels folders, files contracts for physical storage, shreds documents, and ships processed paperwork to our clients or to storage facility. Extensive contract paperwork while meeting service level agreement expectations for our clients. 
Business Service Specialists must be able to handle a large volume of documents in a timely and efficient manner, while maintaining a high-level of quality and confidentiality for our clients.

Primary duties/key responsibilities: 

• Process high volume of contract paperwork in an efficient and organized manner, while maintaining and following business processes.
• Open envelopes, sort paperwork by client, review each paper in packet removing items per client requirements, remove staples, batch and pre-scan paperwork, scan paperwork with a high-tech scanner while monitoring scanning accuracy, re-staple contracts, prepare folders and file contracts for storage or retrieval.

Qualifications:

Minimum-

• High School Diploma/GED
• Generally, less than 2 years of experience
• Ability to sit for extended periods of time to complete repetitive tasks.
• Ability to lift and transport boxes of paperwork within facility weighing up to 40lbs; ability to lift 40 lbs. overhead occasionally with or without assistance.
• Ability to work a flexible schedule, where there is an assigned start time but no pre-determined end time, as all work must be completed same day.
• Other duties as needed or required
• Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that indivi