Senior Product Designer
ZocdocAbout the role
<div class="content-intro"><p><strong>Our Mission<br></strong></p> <p><span style="font-weight: 400;">Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.</span></p> <p> </p> <p><span style="font-weight: 400;">Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. </span></p> <p> </p> <p><span style="font-weight: 400;">We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.</span></p> <p> </p></div><p><strong>Your Impact on our Mission</strong></p> <p>As a Senior Product Designer at Zocdoc, you will play a crucial role in driving the user experience and design direction on one of our most impactful products. You’ll be responsible for leading design projects from ideation to implementation and contributing to the overall growth and success of the design team. With your expertise, creativity, and leadership skills, you will help shape the future of healthcare technology and directly influence the way healthcare providers reach patients searching for care.<br><br></p> <p><strong>You’ll enjoy this role if you are… </strong></p> <ul> <li>Passionate about creating user-centered designs that have a real impact on people's lives.</li> <li>Excited to collaborate with cross-functional teams and influence product strategy and direction.</li> <li>Comfortable working in a fast-paced, dynamic environment where you can drive meaningful change.</li> </ul> <p><strong><br></strong><strong>Your day to day is…</strong></p> <ul> <li>Leading and successfully delivering design projects of significant scope, ambiguity, and complexity, ensuring h
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