DEPARTMENT OF CHILD SAFETY

The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

CASE MANAGER- AFTER HOURS INVESTIGATIVE TEAM

JOB LOCATION:

Phoenix, Arizona

POSTING DETAILS:  

Salary: $21.7068 (+5% differential for 2nd shift; +10% differential for 3rd shift)

Current shifts available:  Wed-Thurs 5 pm-3:30 am, Saturday and Sunday 2 pm-12:30 pm (2nd shift); Friday-Monday 4 pm-2:30 am (2nd shift); Friday-Monday 6 pm-4:30 am (2nd shift); Saturday and Sunday 8 am-6:30 pm, Monday and Tuesday 5 pm-3:30 am (2nd shift)

Grade: 17; Open Until Filled; Applications Reviewed Daily

WHO ARE WE?

A Case Manager/Child Safety Specialist offers valuable support and assistance to children and families in need. This role will require good time management and critical thinking skills. A Child Safety Specialist assesses child safety and risk while working with families, agencies and the courts for case planning. This is a fast paced environment which requires organization, a high degree of expertise and skill in maintaining established quality and accuracy in work assignments.

Currently there are two different types of Child Safety Specialists: After Hours Investigative and Ongoing.

During your career as a Child Safety Specialist, you will be eligible for incremental pay increases:

Upon successful completion of the Arizona Department of Child Safety, 22 week CORE training program $22.59/hour
One year of Arizona Department of Child Safety Specialist service $24.11/hour
Two years of  Arizona Department of Child Safety Specialist service $25.96/hour
Three years of Arizona Department of Child Safety Specialist service $27.66/hour


Extensive New Hire Training Provided
During the first 22 weeks of employment you will be classified as a Child Safety Specialist Trainee, and will be in training full time.
• Your training will be a mix of classroom and supervised field experience.
• Classroom training will take place at our Downtown Phoenix, Learning and Development facility.
• Hotel accommodations will be paid for, and staff will be reimbursed at the State rate for meals and mileage, if eligible.
• It is important that staff complete the required training uninterrupted and as scheduled to ensure successful completion of the Learning and
Development training tracks, region-specific trainings, and acquisition of a CPR certification.

WHAT DOES A AFTER HOURS CASE MANAGER/INVESTIGATIVE SPECIALIST DO?

The essential job functions of a DCS After Hours Investigative Specialist include, but are not limited to:

• Investigate claims of criminal child abuse and neglect in conjunction with Law Enforcement Personnel and document all information assessed.
• Work schedule includes nights, weekend and holidays.
• Investigate claims of child abuse and neglect and document all information assessed.
• Interview and gather information in order to assess the family, to determine if abuse or neglect claim is substantiated.
• Respond to crisis situations and explore options of child removal if warranted.
• Explore placement options such as foster homes, kinship homes, or group homes when a child is removed.
• Ensure services and supports are in place to facilitate meaningful behavioral changes that address safety and risk concerns.
• Team with community partners and contracted agencies to help families build and achieve safe home environments for children.
• Participate in team meetings to follow-up on individual and case progress.
• Continuously assess child safety and risk.
• Exhibit accountability while documenting client activity to ensure accuracy and consistency.
• Conducting interviews and gathering information
• Making in-and-out of home contacts with families and children
• Attending Court hearings
• Preparing case plans and conducting case plan staffing
• Authoring professional reports and filling-out documentation
• Coordinating and monitoring services
• Placing children, transporting children, and moving a child’s possessions when needed

WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?

Knowledge of:
Confidential principles; behavior modification, conflict resolution and coun