Agility Sales Sr. Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Agility Sales Sr. Manager will possess the ability to lead and motivate an organization of NA Digital Business and Sales Development Representatives (SDR) to exceed opportunity generation quotas. They must be able to measure, monitor and hold their organization accountable for their activities and results, and lead by example. The Sr. Manager will develop organizational strategy to improve prospecting effectiveness (cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, etc.). This individual will increase efficiencies and processes within the department. This Sr. Manager builds a strong, cohesive, collaborative team that is responsible for supplying qualified leads to Docusign Digital Business and Sales Teams. This individual will be the key liaison for their organization with senior constituents in other Docusign organizations.

 

This position is a people manager role reporting to the Sr Director, Growth Global Prospecting and Inbound Sales.

• Liaise for Digital Business org with senior constituents in other Docusign organizations (AEs, marketing, sales dev, sales ops)

• Set vision and prospecting strategy

• Resolve issues as they arise and make tough decisions when needed

• Make planning and resourcing decisions

• Grow Monthly Recurring Revenue (MRR) in defined vertical markets and geographic territories from new SMB, Corporate, and Enterprise accounts

• Develop and implement sales process and strategies and ensure compliance to internal data management and reporting, including use of Salesforce.com

• Assess sales activities and forecasts to determine sales progress and required improvements

• Recommend and implement improvements to achieve sales and opportunity creation goals

• Collaborate with Marketing Demand Generation team to ensure effective follow up on leads to generate sales opportunities

• Communicate results and adjust plans according to evolving business needs

• Provide detailed reporting of lead flow and key performance indicators to senior management

• Lead and coach a team of SDRs to develop their sales skills including vertical market knowledge, forecasting, prospecting, and other necessary skills, while maintaining individual accountability to goals

• Maintain and protect Docusign’s core values, leading by example

• Work with each SDR to develop and implement business/sales plans to achieve sales quota

• Identify and support opportunities for the training and professional development of department personnel

• Operate well in a fast paced, dynamic environment without requiring significant supervision

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of experience in a management position leading a high-performing sales team in software sales
• Bachelor’s degree or relevant tertiary qualification
• Experience in qualifying prospects
• Inside sales experience
• Prospecting experience

Preferred

• Experience with Salesforce
• Excellent written and verbal communication skills
• Strong problem-solving skills
• Experience with quotas and metrics in past positions
• Motivation, drive and self-starting attitude
• Demonstrated time management, organizational and multitasking skills
• Demonstrated ability to work in a fast-paced, team environment