Restaurant Bartender - Part Time

Essential Functions

• Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and coworkers from arrival to the property through departure
• Provides enthusiastic customer service while interacting with guests and co-workers.
• Cheerfully accommodates the needs and requests of all guests.
• Engages guests in conversations regarding menu offerings and products.
• Adheres to all spotlight requirements and the service requirements of Service Culture training.
• Prepares all beverages utilizing standard portions, ingredients and garnish.
• Operates a point of sale, ringing in proper amount into register and giving guest or server correct change.
• Resourceful with all beverages, fruit and supplies in order to maintain low beverage costs while assuring quality products.
• Possesses knowledge of all liquors, beverage recipes and required garnishes.
• Familiarizes self with all items on the menu and daily specials to be able to make the best suggestions and assist guests with ordering food items.
• Utilizes suggestive selling for up sell of restaurant appetizers, beverages, and desserts.
• Records all food and beverage ordered items on guest check and inputs into POS system.
• Maintains a respectful and professional demeanor with guests at all times, follows guidelines provided by property alcohol management program.
• Assist in all aspects of this operation when necessary.
• Performs all side work duties as described for assigned shift
• Sincerely greets and welcomes all guests
• Maintains a professional presence when interacting with guests.
• Maintains a neat, clean, organized safe and comfortable environment at all times.
• Ability to suggest and describe available wines, and beverages.
• Acts as a role model and presents oneself as a credit to JACK Thistledown Racino and encourages others to do the same.
• Adheres to all department and company policies and procedures.
• Performs all related duties as assigned.

 

Knowledge, Skills & Abilities

• Must be able to lift up to 100 lbs. and carry objects weighing up to 50 lbs.
• Position requires 10% standing, 90% walking.
• Requires very frequent lifting, bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead.
• Must be able to respond to touch, speech, smell, aural and visual cues.
• Must be able to exert fast-paced mobility for periods of up to 10 (ten) hours in length.
• Must be able to work in a fast-paced environment involving constant internal and external customer contact.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel. 
• Respond to visual and aural cues. 
• Must have the manual dexterity to operate a computer and other necessary office equipment. 
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives. 
• Ability to speak distinctly and persuasively. 
• Must be able to read, write, speak, and understand. 

 

Education and Experience

• Must be 21 years of age.
• Able to balance a service tray.
• Knowledge of wine service.
• Excellent customer service skills required.
• Neat, clean appearance.
• Excellent and outgoing personality required.
• Ability to be flexible with scheduling including nights, holidays and weekends.
• Requires knowledge of operating point of sale.
• Requires cash handling skills.

 

Required Certification/License  

• Must be able to obtain an Ohio Lottery Commission license