VP of Warehouse Operations

Description

About the company 

Ardmore Home Design (AHD), founded in 2008, is a privately owned, fast-paced, founder-led entrepreneurial company where we value people with strong skills to make our products and processes better every day. We design, sell, and distribute luxury home décor globally to interior designers and boutique/luxury retailers. The AHD family of wholesale brands includes Made Goods (flagship furniture made from unique materials), Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products) and Burton James (luxury upholstered furniture

About the Role

We are seeking an experienced Vice President of Warehouse Operations to lead and continuously improve our distribution and warehouse operations across our family of luxury home brands. This executive leadership role is responsible for developing operational strategy, driving world-class execution, and building high-performing teams that deliver exceptional service to our customers.

The VP of Warehouse Operations will oversee all warehouse functions, including receiving, inventory management, fulfillment, logistics coordination, safety, labor planning, and continuous improvement. This leader will partner closely with Sales, Customer Service, Production, IT, Finance, and Executive Leadership to ensure operational excellence while supporting the company's continued growth. This individual embraces our in-person work culture and embodies our values of Ownership, Collaboration, and Respect.

What you can do for us:

• Develop and execute the strategic vision for warehouse operations across multiple facilities and brands. 
• Lead all warehouse functions including receiving, inventory control, order fulfillment, shipping, returns, and logistics coordination. 
• Build, coach, and develop warehouse leadership teams while fostering a culture of accountability, safety, continuous improvement, and employee engagement. 
• Establish and monitor key operational metrics including productivity, inventory accuracy, order accuracy, shipping performance, labor utilization, and customer service levels. 
• Drive Lean, Six Sigma, or other continuous improvement initiatives that improve efficiency, reduce costs, and enhance operational performance. 
• Partner with IT and Operations teams to optimize warehouse management systems (WMS), automation, reporting, and technology solutions. 
• Develop labor planning strategies that align staffing levels with seasonal demand and business growth. 
• Ensure compliance with OSHA regulations, company safety standards, and all applicable regulatory requirements. 
• Collaborate cross-functionally with Sales, Customer Service, Purchasing, Finance, Product Development, and Executive Leadership to support business initiatives and deliver an exceptional customer experience. 
• Develop and manage departmental budgets, capital expenditures, and operational investments while maintaining financial discipline. 
• Lead large-scale operational projects including facility improvements, process redesign, capacity planning, and warehouse expansion initiatives.

What we can do for you:

• Play a pivotal role in our company’s transformation and growth
• Align with a growing company that operates in the luxury market
• Provide training and career development opportunities
• Enjoy a high-paced and collaborative work environment
• Eligible for up to a 6% employer 401(k) contribution following six months of employment
• Take advantage of paid time off away from work, including scheduled company holidays
• Participate in competitive benefits and incentivizing programs
• Team building company sponsored events
• Employee discount and bi-annual sample sale

Leadership Expectations::

• Lead with integrity, accountability, and a servant leadership mindset. 
• Build, coach, and develop high-performing leaders and teams. 
• Foster a culture centered on safety, operational excellence, and continuous improvement. 
• Make thoughtful, data-driven decisions that balance customer experience, employee engagement, and financial performance. 
• Communicate effectively across all levels of the organization and influence positive change. 
• Partner collaboratively across departments to support company-wide goals and initiatives.

Requirements

•  Bachelor's degree in Supply Chain, Business Administration, Operations Management, Engineering, or a related field preferred. 
• 10+ years of progressive leadership experience in warehouse, distribution, logistics, or supply chain operations, including experience leading leaders. 
• Proven success managing