Customer Development Executive - HEINEKEN - Central & Greater London

Customer Development Executive – Central & Greater London

Function: On-Trade
Location: Field Based – Central & Greater London

Salary: C£35,000 base depending on experience, plus full benefits listed below.
Contract: Permanent

Closing Date: 11th February 2025

As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

There’s so much more to HEINEKEN than meets the eye and right now, we’re looking for a Customer Development Executive covering the Central & Greater London region!

About the role
Reporting to the Customer Development Director, this exciting role involves dynamic collaboration with team members and influential stakeholders.  You’ll support the achievement of developing a profitable market share and increasing the availability & appeal of our brands to consumers. The core of the role focuses on driving incremental net distribution by retaining the current brand footprint and unlocking incremental opportunities, ensuring that our iconic beers and ciders find their way to consumers through the best pubs and bars in the region.

The Customer Development Executive will activate key brand platforms, campaigns and events across relevant outlets in the patch. You’ll work closely with our national and indirect team to deliver tactical activity in current accounts and help execute new opportunities.

Relationships here are key and you’ll need to develop and maintain a high profile within your geography by building a strong network of customers and contacts with regular meetings to build a continuous pipeline of new opportunities. And, with quality never far from our minds, you’ll lead conversations with your customers to ensure that every consumer has an exceptional experience.

So, what will you be doing? Here’s some of the key accountabilities;

• Prioritising calls to strategically important accounts, spending time where maximum impact can be gained.
• Sell our iconic brand propositions to outlet decision-makers with passion – ensuring alignment with the outlet type and brand positioning.
• Identify appropriate outlets for marketing activity and deliver brilliant execution of promotional campaigns.
   

We sponsor some fantastic events that you may have heard of, such as the UEFA Champions League, Champion’s Cup Rugby, UEFA Women’s Euros and Formula 1. Plenty to get involved in!

Who we’re looking for
This role is fast-paced and requires flexibility in its approach. You’ll need to adapt your selling style and tools according to the customer and channel. This can be done by building quick, quality relationships with customers.

We need someone with a real passion for brands, able to story tell and discuss our portfolio with the enthusiasm it deserves.

If you have;

• Excellent communication skills and strong interpersonal skills with the ability to get on with people from all walks of life
• An appetite to learn and grow
• Experience of delivering against targets
• Brand selling experience
• Commercial acumen and negotiating skills

Experience in pubs and beer isn’t essential for this role and we actively encourage people with a passion for excellence in execution in any industry to apply!

Our Benefits
As part of the team, along with your salary, you’ll also receive;

• An annual bonus
• Company Car (a full UK drivers licence is required for this role)
• Meal and Broadband Allowance
• Company funded Private Medical Healthcare
• Double matched pension (up to 10%)
• 35 days holiday
• A monthly case of our delicious ciders and beers! (low and no alcohol options available)
• Comprehensive Opportunities to develop.

You’ll also get the opportunity to get involved with one of our colleague networks where groups of