Manager, Ops, Materials

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Position is responsible for maintaining production standards to meet customers’ requirements, which includes: scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Salary Range: 80-85K Annually

Job Location: 236 Vanderpool St, Newark, NJ 07114

Benefits:

• Free Meals

• 401(k)

• Dental insurance

• Disability insurance

• Health insurance

• Vision insurance

• Paid time off

Main Duties and Responsibilities:

• Ensures unit maintains production standards

• Ensures Labor Controls are in place and are effective

• Ensures interdepartmental communication occurs regularly

• Assist in the development and training of subordinates

• Work with management staff to improve performance of the unit

• Prepares administrative reports as required

• Responsible for safety, quality and compliance to customer specifications

Qualifications

Education:

• High School graduate or equivalent required

• Some college preferred

Work Experience:

• Must have 3 years of supervisory/management experience, scheduling and financial acumen

• In-flight catering experience is highly desired, or experience in a high-volume food service industry

• Current or previous labor relations experience is a plus, but not required

• Experience with menu design a plus.

Technical Skills: (Certification, Licenses and Registration)

• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change

• Must have strong and effective leadership skills, and successfully manage staff assigned to liquor and equipment.

• Ability to work in a fast paced, deadline driven environment.

• Ability to train others required.

• Must have the ability to give negative and positive feedback to employees on a daily basis.

• Excellent time management skills required. 

• Ability to handle multiple tasks without losing focus on priorities.

• Strong organizational, analytical, communication and leadership skills required.

• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.

• Basic computer skills required.  Working knowledge of Microsoft Office products preferred

Language / Communication Skills:

• Must have excellent written and oral communication skills. 

• Bi-lingual in Spanish is a plus.

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: Up to 10%

Exemption Classification:  Exempt

Internal Relationships: employees at all levels of the unit

External Relationships: Customers

Work Environment / Requirements of the Job:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.

• In a normal production kitchen facility there may be physical discomfort due to temperature and noise.

• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.

• A rotating schedule of over 55 hours per week is typical.

• Ability to travel up to 10% of the time.

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title):  General Manager, Dir, Ops, or Dir, Supply Chain

Dotted Line Manager (Title, if applicable):  n/a

Number of Direct Reports: varies by unit size (up to 50+)

Number of Dotted Line Reports:

Estimated Total Size of Team: varies by unit size (up to 50+)

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills

• Engaging – Understanding others, Team Leadership and Developing People

• Inspiring – Influencing a