Associate Director of S&OP

COMPANY OVERVIEW 

Pangaea creates and grows digitally native brands on a global scale. Our two brands are Lumin and Meridian, both in the personal care space. Our goal is to create iconic, disruptive, and culture impacting brands that attract communities of brand lovers across borders. Since our launch in 2018, we’ve sold our products in 50 different countries and have grown to over 50 employees and contractors across several locations in the world!

ABOUT US

We are a group of individuals who strive to live out the four values in our behaviors, decisions and actions. We are equally passionate about growing a community for each of our brands as we are for building our internal community of Pangaeans. As Pangaeans, we can’t think of a better place to make a difference in our customers’ journeys of self-care and in our colleagues’ paths to success. We go out of our way to lift each other up, recognize the diverse talents that each person brings to our community and perpetuate a sense of belonging for all.

OUR VALUES

• Passion: We are mentally and emotionally connected and committed to our work. We are willing to put in the work today, knowing that this will position us for the most success tomorrow and beyond. We are invested in and passionate about Pangaea, its people and its mission.
• Innovation: We research, think critically and explore new possibilities and approaches to problems. We are intentionally curious and strive to obtain innovative recipes for success. By seeking new and creative ways to do things, we believe that we will be able to achieve our mission at unprecedented speed and scale.
• Push the Limits: Pangaea embraces a “yes we can” culture. We work towards our mission no matter how hard it gets or how long it takes. We are equally tenacious as we are relentless and we do what it takes to win as a team.
• Prioritization: Conscious prioritization is essential to our success. We tend to prioritize decision-making that may lead to sustainable business outcomes. We make calculated bets and focus on fewer, greater initiatives that will result in the greatest value for Pangaea, our customers and our teammates.

THE ROLE

As the Associate Director of S&OP, this role will oversee global supply chain operations for Pangaea’s two brands Lumin Skin & Meridian Grooming. This role will manage all demand & supply planning activities across the global supply chain and will coordinate closely in Operations with the Procurement & Logistics Teams to ensure a high level of end-to-end operational execution. Additionally, this role will be responsible for leading S&OP processes in partnership with Sales Channel Leads and Marketing to support growth & efficient inventory management processes.  

KEY RESPONSIBILITIES:

• Manage end-to-end operation planning process:
• Demand and Supply planning process to research demand variances and refine forecasts to improve accuracy and consistency
• Sales and Operations Planning (S&OP) process to support brands’ growth via new products, brands, geographies and sales channels
• Maintain and regularly update forecast models in Google Sheets and Netsuite
• Maintain healthy inventory levels across all geographies to ensure business continuity
• Balance and replenish inventory across DTC Fulfillment Centers, Amazon FBA, and Retail Warehouses
• Partner with Finance to efficiently manage productive inventory levels and minimize E&O Inventory impacts across sales channels
• Partner with Sales Channels & Marketing to support new product launches & drive growth across all channels & geographies
• Provide execution support on all Marketing and Sales initiatives and campaigns 
• Analyze operational data and implement strategies to optimize supply chain
• Manage the priorities across teams to ensure successful and timely execution
• Collaborate with Operational Team partners in Sourcing, Procurement, and Logistics to identify efficiencies and effectively reduce operational costs across the supply chain
• Identify cost effective shipping methods while balancing In-Stock Rate priorities
• Coordinate with operational partners to manage & improve service levels 
• Maintain a strong understanding of end-to-end operational performance 

MINIMUM REQUIREMENTS:

• BS/BA degree
• 5+ years experience in Consumer Goods Supply Chain or Supply Chain Management
• Expert knowledge of demand & supply planning processes
• Ex