Contingent Workforce Specialist

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

The Contingent Workforce Specialist serves as the primary liaison for contingent workforce staff (external agency, contract staff, volunteers, students and other non W2) and Methodist Le Bonheur Healthcare leaders. The incumbent is responsible for recruiting, interviewing, and referring qualified contingent workforce staff (non-W-2) for MLH organization, as well as requesting, onboarding, coordinating, monitoring, maintaining, and auditing all contingent workforce records. The incumbent is also responsible for the initiating, coordinating, monitoring, and maintaining the Credentialing and the Reappointment processes of employees of non-W-2 Physicians with privileges to practice within the MLH system. Facilitates and performs all aspects of credentialing, and onboarding processes and other monitoring in the Human Capital Management System. Is the point of contact for all inquiries (via phone, email, and chat) related to the contingent workforce for this group and the daily processing of the records. Accountable for ensuring that processes and transactions are processed in an efficient, accurate and timely manner. Ensures compliance with the accrediting and regulatory agencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The Contingent Workforce Specialist serves as the primary liaison for contingent workforce staff (external agency, contract staff, volunteers, students and other non W2) and Methodist Le Bonheur Healthcare leaders. The incumbent is responsible for recruiting, interviewing, and referring qualified contingent workforce staff (non-W-2) for MLH organization, as well as requesting, onboarding, coordinating, monitoring, maintaining, and auditing all contingent workforce records. The incumbent is also responsible for the initiating, coordinating, monitoring, and maintaining the Credentialing and the Reappointment processes of employees of non-W-2 Physicians with privileges to practice within the MLH system. Facilitates and performs all aspects of credentialing, and onboarding processes and other monitoring in the Human Capital Management System. Is the point of contact for all inquiries (via phone, email, and chat) related to the contingent workforce for this group and the daily processing of the records. Accountable for ensuring that processes and transactions are processed in an efficient, accurate and timely manner. Ensures compliance with the accrediting and regulatory agencies. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Acts as first point of contact for frequently asked questions from Contingent Workers of Non-Employee Physicians relative to standard policies.
• Responsible for preparing contingent worker files for audit and review by regulatory bodies.
• Provides administrative support to the leaders. Serves as key contact & liaison with new contingent worker hires to provide guidance on pre-boarding activities.
• Initiates all tasks and transactions related to contingent worker employment function.
• Builds and develops a relationship with Physician Offices, vendors, and contingent worker new hire to make them feel part of the organization.
• Performs administrative, scheduling and support functions for the contingent worker on-boarding process.
• Inputs data in HR systems as appropriate ensuring accuracy and data integrity.
• Keeps abreast of changes to policies, procedures, and knowledge base responses.
• Facilitates and performs all aspects of credentialing for specific employees with the appropriate job description of non-W-2 Physicians with admitting privileges to MLH.
• Understands the onboarding policies and procedures of MLH in accordance with guidelines of all Regulatory bodies including the JCAHO, DNV (NIAHO), and CMS and the appropriate states. Responsible for preparing files for review.
• Maintains day-to-day relationships with external workforce suppliers to manage current on-boarded contingent workers and hold vendors accountable to established agreements and deliverables.
• Builds relationships with key customer groups by fulfilling external workforce needs and satisfying requests in accordance with establ