Senior Specialist, Field Sales Service (New Jersey)

The Nestlé Professional Solutions at Nestlé USA leverages its position as the world's largest food and beverage company to bring brands that you enjoy in your home, to other areas of your life such as the workplace, restaurants, hotels, and your neighborhood College or University. Our portfolio of products and solutions includes beloved brands such as Stouffer's, Coffee mate, Nescafé, and Starbucks. With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a competitive market. We strive to contribute to a healthier future by providing the finest ingredients and operational knowledge to every type of foodservice operation. The strength of our trusted brands is supported by a team of skilled professionals who are dedicated to deepening their industry experience. Our team of culinary experts and skilled product developers partner closely with foodservice professionals to generate creative, branded food and beverage solutions that address a wide variety of needs. Our employees thrive on opportunities to grow and develop within the food-service industry, ensuring that we are always at the forefront of industry trends and innovations.

 

This position is not eligible for Visa Sponsorship.

 

 

Nestlé Professional Solutions is hiring a Senior Specialist in the Northeast (New Jersey, Pennsylvania, Delaware and other areas as assigned) to partner with Customer Account Leads, Distributors, and Service Teams, to onboard new business and grow with our existing customers. This role is responsible for all facets of customer onboarding and continued customer service including equipment installation, training, compliance, and service coordination in their geographical territory.

 

The Senior Specialist will contribute to organizational goals by ensuring flawless execution, product stocking and compliance, and high levels of customer satisfaction across a multi-state territory and be responsible for:

 

The ideal candidate will be in the New Jersey area, consideration will be provided to candidates residing in NY, PA, and CT. Travel to clients in the Northeast territory is required for this position.

 

Responsibilities:

• Equipment installation support at all new and existing accounts within assigned territory
• New account training & refresh training, utilizing technology where possible to maximize coverage and efficiency
• Ensuring Product Compliance with Nestle Out-of-Home owned dispensers.
• Collaboration with account contacts (General Managers, Foodservice Directors, Site Directors, etc.) to ensure onboarding is successful and to identify incremental and cross-selling opportunities.
• Optimized brand merchandising at the point of consumption.
• Communicating service needs with Service Supervisors & Technicians
• Partner closely with equipment deployment and service team to ensure account readiness in terms of equipment and product deliveries

 

Qualifications:

• Intermediate Microsoft Office (Email, PPT, Word) & CRM skills
• Ability to work variable hours, including evenings and weekends, and to travel extensively
• Ability to work independently without supervision, and as part of a team
• Ability to deliver customer satisfaction, which results in referrals, references, and repeat business
• Ability to analyze problems and provide business solutions
• Ability to collaborate with teammates and sales Leads in order to achieve team goals

 

What we offer:

• Company Car: For your professional and personal use.
• Growth Opportunities: You own your career, and we provide limitless opportunities