Matterport- Senior Technical Business Analyst

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

About Matterport: 

Matterport is leading the digital transformation of the built world.  Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 170 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. 

About the Role: 

Matterport is looking for a Senior Technical Business Analyst to join our Business Services team.  You’ll be working in a middleware layer that connects our Matterport Platform to multiple systems both internal to Matterport and throughout CoStar Group.  The primary focus of this group is to manage integrations at scale, focused on financial and sales backend systems and how they interact with our Platform.  In addition to typical Technical Product Manager responsibilities, this role will play a key part in managing and optimizing our SaaS subscription offerings. You will work closely with Customer Support and Finance teams to ensure seamless onboarding, billing, and ongoing customer satisfaction. Your work will directly impact the customer experience and financial operations, requiring strong communication and problem-solving skills across departments. We handle billions of requests each month, so you must be comfortable optimizing for scale and quality.  The ideal candidate for this role will thrive in a fast-paced environment, be able to pivot when needed and have exceptional personal drive.  You should be able to efficiently build business cases, prioritize work, refine requirements for the engineering team and communicate with stakeholders to achieve optimal outcomes for the business. 

This position is in Irvine, CA and offers a schedule of Monday to Thursday in the office and work from home on Fridays.

Responsibilities: 

• Guide the design, implementation and deployment of new features and services

• Collaborate with Customer Support to resolve subscription-related issues and improve customer experience. 

• Partner with Finance to streamline billing, invoicing, and revenue recognition for SaaS products. 

• Oversee the end-to-end lifecycle of SaaS subscriptions, including onboarding, renewals, and cancellations. 

• Work with a cross-functional team of product managers, designers,