Warehouse Technician - San Antonio
Encore GlobalAbout the role
Position Overview
The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and executing various projects as assigned. This position primarily focuses on the shipping and receiving of orders, quality control, inventory management, and other logistics-related tasks. The Warehouse Technician will report directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations.
Key Job Responsibilities
Inbound/Outbound Order Processing:
• Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products.
• Execute quality control processes using AI-driven defect detection systems and random inspections.
• Implement lean management principles to optimize inventory control and reduce waste.
• Utilize real-time inventory tracking systems and IoT devices for accurate stock management.
Logistics and Transportation:
• Process shipments using automated systems for small parcel, LTL, and fleet deliveries.
• Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems.
• Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks.
• Utilize route optimization software and real-time tracking systems for efficient delivery management.
Safety:
• Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring.
• Participate in regular safety training programs, including updated OSHA certifications.
• Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
• Maintain hazard communication (HazCom) compliance and emergency response preparedness.
Warehouse Housekeeping:
• Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization.
• Perform preventive maintenance using predictive analytics and IoT-enabled monitoring systems.
• Maintain cleanliness standards in accordance with modern warehouse practices.
• Support sustainable and eco-friendly warehouse practices.
Customer Service:
• Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring.
• Participate in regular safety training programs, including updated OSHA certifications.
• Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
• Maintain hazard communication (HazCom) compliance and emergency response preparedness.
Job Qualifications
• High School diploma or GED
• 1+ years of warehouse experience with exposure to modern warehouse technologies
• Demonstrated proficiency in operating warehouse equipment and safety protocols
• Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines
Technical Skills
• Experience with modern Warehouse Management Systems (WMS) and inventory control software
• Proficiency in using RF scanners, barcode systems, and RFID technology
• Basic understanding of automation and robotics in warehouse operations
• Competency in Microsoft Office and warehouse-specific software applications
Preferred Qualifications
• Technical certification in warehouse operations or related field
• Experience with automated warehouse systems and IoT devices
• Certified Maintenance and Reliability Technician (CMRT) certification
• Knowledge of lean management principles and continuous improvement methodologies
Soft Skills
• Strong problem-solving abilities and analytical thinking
• Excellent communication skills for cross-functional collaboration
• Adaptability to new technologies and processes
• Commitment to safety and quality standards
• Team-oriented mindset with strong customer service focus
Competency Group
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Tech Savvy
Value People
• Communicates Effectively
Work Environment
Warehouse
Work is performed in a modern warehouse environment and occasionally at event venues. The warehouse environment may include exposure to outdoor temperatures, dust, dirt, and other environmental factors. Team members
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