Content Evaluation Coordinator

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the Team

 

Content & Acquisitions is where it all begins, bringing anime from Japanese creators to the world. As we license and co-produce new titles for Crunchyroll distribution, our team is intimately engaged with the greater industry, fostering bonds with anime creators and IP holders to build trust and grow the larger global ecosystem for anime. Within the Content team, the Evaluation team are the content experts, responsible for tracking content performance, keeping abreast of recent trends, and predicting tomorrow's Next Big Thing based on observations today. We provide guidance to the greater Content team, as well as the rest of the company, on the value (both monetary and strategic) of potential content and projects.

About You

To perform the job successfully, an individual should demonstrate the following competencies:

• strong skills in organizing data and creating tables, charts and reports, with a good sense of how to effectively optimize communication to stakeholders
• present information in a succinct and effective way to communicate the most important information to stakeholders
• Organization – strong ability to keep on top of and with multiple ongoing and overlapping projects, and high, requirements and deliverables
• Communication – clear, with both internal and external stakeholders
• Data – in interpreting, organization, and presenting internal or external research data
• Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group situations.
• personal drive to identify and offer solutions to problems without prompting

Key Qualifications:

• Anime interest, familiarity, and affinity required
• Bachelor's degree
• Japanese language knowledge
• Google Workspace skills – spreadsheet, presentation, and fluency, including advanced formatting and formula skills
• 1+ years experience in marketing, media, or entertainment

A day in the life of our content evaluation coordinator:

This role performs tasks to assist the Evaluation team within Content with organization support, content research, and cross- in order to keep our processes running smoothly, efficiently, and quickly.

• Create, enter, organize, and maintain records on past and upcoming titles, as well as on our content evaluation/acquisitions processes, in Excel (can maintain complex spreadsheets), Google Workspace and other industry software. For some data repositories or systems, this role will be the primary overseer.
• Conduct title research to support Content Analysts on evaluations, including researching title performance and gathering both quantitative and qualitative fan feedback, through a variety of first- and third-party sources.
• Create reports based on provided and gathered data, with both written summaries as well as clear and visually impactful charts, tables, etc.
• Create succinct but effective presentations, and occasionally verbally present reports and findings to internal stakeholders, including at the executive level.
• Facilitate and amplify internal communication across departments, with good and consistent follow-up to gather the information we need.
• Cultivate relationships with other teams in order to solicit information for our team as well as to provide vital information to the rest of the company.
• Read and interpret or summarize Japanese documents and communications, from internal or external partners

#LI-Hybrid

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About Crunchyroll