Snr Executive/Executive (Mandai Crematorium and Columbarium/Cremation Ops)

[What the role is]

We are looking for service-oriented individual to join the Operations & Facilities Management Department of Memorial Facilities and Planning Division which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at Mandai Crematorium & Columbarium and will play a key role in providing after-life care services.

[What you will be working on]

You will be responsible for the following:

• Oversee and responsible for real-time monitoring of operations equipment, such as cremators, Automated Guided Vehicles (AGVs), Process Control Management System, self-service ash collection lockers to ensure smooth and efficient running of the day-to-day crematorium operations and equipment
• Provide quick response to troubleshoot and rectify faulty equipment immediately and remotely, to ensure any equipment malfunction does not result in systems failure
• Attend to alerts/faults/alarms at Process Control Monitoring System visualisation and other panels such as fire alarm, chiller etc.
• Attend to alerts/faults/alarms at Fire Control Centre room after office hours
• Responsible to attend to Next Of Kin/Funeral Director if intercom system is activated at Service Hall/Viewing Hall
• Handle and manage feedback
• Support supervisor in monitoring ground situations that includes statistics collation and reports preparation
• Perform other duties assigned by supervisor

[What we are looking for]

Requirements:

• Minimum 3 years of working experience in environmental public health, or other fields with experience in operations and maintenance of systems, from implementation, testing and commissioning to operational stage
• Knowledge in Electrical / Mechanical / Electronics Engineering preferred
• Willing to learn and explore new technology
• Able to respond decisively to dynamic situations in operations environment
• Tactful, approachable and patient as well as being religion sensitive
• Mature, independent, responsible and resourceful
• Ability to interact and foster teamwork
• Good interpersonal, communication skills and positive attitude
• Willing to work in after-life care service environment
• Tactful, approachable and patient
• Mature, independent, responsible and resourceful
• Able and willing to work on weekends and public holidays

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.