Senior Director Clinical Services- Day

Location

New York, New York

Shift:

Day (United States of America)

Description:

Where Amazing Works!NewYork-Presbyterian Medical Groups (NYPMG) are part of the physician enterprise of NewYork-Presbyterian, one of the nation’s most comprehensive academic health care delivery systems affiliated with two world-renowned medical schools.  Through primary care and multispecialty medical practices, the physicians and other health care professionals of NYPMG, in collaboration with ColumbiaDoctors and Weill Cornell Physicians, provide families with high quality, patient-centered care close to home in the New York metropolitan area.Newly Created position!Exciting opportunity supporting our diverse, multi-level and complex areas within Clinical Services at NewYork-PresbyterianMedical GroupIn this role, the Senior Director of Clinical Services is a key leadership role responsible for overseeing and directing the clinical service operations within The NewYork-Presbyterian Medical Group. This role involves ensuring the delivery of high-quality clinical care, implementing clinical policies and procedures, and leading a team of healthcare professionals. The Senior Director of Clinical Service will work collaboratively with various departments to enhance patient outcomes and improve service efficiency.Responsibilities in this role will include:

• Provide strategic leadership and direction to the clinical services team. 
• Supervise and mentor clinical coordinators. 
• Foster a culture of excellence, collaboration, and continuous improvement. 
• Oversee the day-to-day clinical operations to ensure high-quality patient care. 
• Develop and implement clinical policies, procedures, and protocols. 
• Ensure compliance with regulatory requirements and accreditation standards. 
• Establish and monitor key performance indicators (KPIs) for clinical services. 
• Lead quality improvement initiatives to enhance patient care and safety. 
• Implement evidence-based practices and innovative clinical solutions. 
• Develop and manage the clinical services budget. 
• Optimize resource allocation and operational efficiency. 
• Identify opportunities for cost savings without compromising quality of care. 
• Collaborate with other departments, including operations, HR, IT, and administration, to support clinical services. 
• Communicate effectively with stakeholders including patients, families, staff, and external partners. 
• Serve as a liaison between clinical staff and executive leadership. 
• Partner with operations to foster a program of excellence for recruitment, hiring, and retention of clinical staff. 
• Ensure ongoing training and professional development opportunities for clinical team members. 
• Promote a positive and inclusive work environment. 
• Participate in the development and execution of the organization's strategic plan. 
• Identify and implement strategies to improve clinical service delivery. 
• Stay informed about industry trends and emerging best practices. 
• Performs all duties inherent to managerial role. 
• Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures. 
• Performs other special projects and duties as assigned. 

This is a full time Monday-Friday 9:00am-5:00pm day position. Located in NYP Corporate office in New York, NY. Preferred Criteria:

• Doctorate Degree
• Administrative certification (e.g., FACHE)

Required Criteria:

• BSN
• Master’s degree. If Masters in Nursing, BSN can be preferred.
• Current NYS RN Licensure
• Minimum of 10 years of progressive leadership experience in clinical services or healthcare management. 
• Strong leadership and team building skills. 
• Excellent communication and interpersonal abilities. 
• Strategic thinking and problem-solving capabilities. 
• Financial acumen and budget management experience
• Proficiency in healthcare regulations and standards. 
• Relevant clinical licensure. If RN, graduate of an approved school of nursing with current registration in New York State as a Registered Nurse 
• Nursing leadership and management experience
• Presentation skills
• Knowledge of curriculum development
• Communication and conflict management skills
• Effective writing skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable b