Sr. Business Insights Analyst

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Senior Business Insights Analyst leads analytical efforts, collaborating with the Early Warning functional areas, to analyze product usage, understand customer behaviors, and identify & size new business opportunities. The analyst will bring together data and insights to support & inform product roadmap & marketing plans.

Essential Functions

• Serves as consultant to line of business.

• Translate business requirements into high-level functional specifications in support of business intelligence initiatives.

• Leads cross-functional projects end to end.

• Mentors others & shares expertise across team.

• Analyze large, complex data sets to address strategic and operational business questions.

• Distill and communicate key insights across all levels of the organization.

• Develop frameworks, models, tools, and processes to institutionalize findings.

• Collaborate with internal teams to drive continuous improvement in processes and services.

• Undertake and complete a variety of complex data analysis initiatives requiring specialist knowledge and/or integration of information.

• Interpret and analyze data from multiple sources, providing key analytics and reports.

• Provide actionable recommendations based on analysis results across various stakeholders and teams.

• Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Qualifications

• Education and experience typically obtained through completion of a bachelor’s degree in business, mathematics, finance or other related field

• Minimum 5 years of direct/ related experience is required.

• Demonstrated success in a related business intelligence role

• Expert understanding of visual display of quantitative information concepts and best practices

• Proven knowledge of multiple business intelligence tools (Examples: SAS/SQL/ R, Visual Basic, Python, SQL SSRS, Tableau or other data visualization tool).

• Strong analytical skills are required to interpret data and draw conclusions

• Proficient PC skills including advanced competency in PowerPoint

• Effective written, verbal, and presentation communication skills with ability to tailor to varying audiences and confidence and poise to present at all levels effectively

• Ability to translate business & functional requirements into specifications for different audiences

• Highly engaged, self-starter with ability to balance achieving results and fostering collaboration

• Demonstrated experience in planning and orchestrating data acquisition improvement

• Background and drug screen

Preferred Qualifications for Decision Intelligence

• Analysis experience focused on B2B products & business models

• Experience with API platform-based product delivery

• Experience in financial services, banking and/or fintech

• Master’s degree in data analytics, or related education

Physical Requirements

Working conditions consist of a normal office environment.  Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours.  Work may require occasional standing, walking, kneeling, and reaching.  Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently.  Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.  Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.