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Office Manager / Workplace Operations Specialist - 6 month fixed term contract
Cover GeniusNew York City, United Statesfull_timeVerifiedPosted 17 Apr 2025
💰 $90,000/yr($75,000/yr – $90,000/yr)
About the role
The Company
Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People areBold, Authentic, Purposeful and Inspired
Our People are notPerfect, Traditional, Complacent or Cautious
About the role
As an Office Manager / Workplace Operations Specialist on our Workplace Operations Team, brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to our offices.
You will be responsible for overseeing daily office operations, managing facilities, coordinating workplace services, and ensuring a seamless employee experience. You will collaborate with cross-functional teams to optimize processes, maintain a safe and welcoming work environment, and support company culture.
To drive success in this role, you will have strong organizational skills, excellent interpersonal skills, basic knowledge on operating AV systems and other applications required, proactive, collaborative and a team player.
• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system. • Social Initiatives -
Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People areBold, Authentic, Purposeful and Inspired
Our People are notPerfect, Traditional, Complacent or Cautious
About the role
As an Office Manager / Workplace Operations Specialist on our Workplace Operations Team, brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to our offices.
You will be responsible for overseeing daily office operations, managing facilities, coordinating workplace services, and ensuring a seamless employee experience. You will collaborate with cross-functional teams to optimize processes, maintain a safe and welcoming work environment, and support company culture.
To drive success in this role, you will have strong organizational skills, excellent interpersonal skills, basic knowledge on operating AV systems and other applications required, proactive, collaborative and a team player.
What will your day look like? You will...
- Build and maintain relationships with your stakeholders
- Manage workplace day to day operations and services
- Manage vendors and build relationship
- Manage workplace operations budget for your location
From managing day-to-day facility operations to ensuring other initiatives are in place, your work will shape how our offices feel and function. Whether it’s streamlining processes, supporting workplace safety, ensuring compliance or championing a seamless workplace experience, your impact will be felt in our hubs. Regular collaboration with other team members and Leadership Team in the office/hubs will be key in ensuring our work environments are safe, compliant, and conducive to productivity, reflecting our culture and commitment to excellence are achieved.
To help us level up, you'll ideally have:
- Proven experience in office management, facilities management, or other related workplace operations roles for at least 4 years
- Registered as a Notary Public
- Experience managing multiple priorities and delivering work quickly and to a high standard
- Adaptability and the ability to think quickly to reach a solution (things don’t always go to plan)
- Experience with working with people from different cultures with excellent communication skills and a collaborative mindset
- Detailed oriented, flexible and think out of the box
- Knowledge of health, safety, and security protocols within the workplace
- Ability to negotiate with vendors and manage budgets effectively
• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system. • Social Initiatives -
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