Senior Software Engineer (Product)

About Phaidra

Phaidra is building the future of industrial automation.

The world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.

Phaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:

• We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.
• We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.
• We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.

Our team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.

Phaidra’s ability to achieve its mission is determined by our ability to work together — as defined by our core values: Transparency, Collaboration, Operational Excellence, Ownership, and Empathy. We seek individuals who embody these values, as they are instrumental in ensuring our team consistently delivers excellence and fosters an engaging and supportive culture

Phaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, Japan, Singapore, and India.

**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**

*We are seeking a team member located within one of the following areas: United Kingdom, Singapore, Ireland, Norway, Spain, Italy, or Portugal. 

Who You Are

As an organization, we strongly believe in expertise across the stack. As such, you will experience flavours of Software Engineering, Distributed Systems and DevOps. As a senior engineer, you will play a Tech Lead role within the Product team and in particular:

• You will be a force multiplier within the team, this includes:
  • Leveling up and mentoring peers around you, you are a technical role model
  • Developing strong engineering culture around you
  • Helping define and improve team processes such as code reviews, deployments etc
• Drive the technical vision and architecture within the product engineering team. Design and build reliable and scalable services that are directly consumed by our customers.
• Collaborate with Product Managers and Solution Architects to intimately understand user requirements.
• Lead cross-functional initiatives collaborating with engineers, product managers and TPM's across teams.
• Be a part of our global production oncall team and own and operate your services in production meeting Phaidra’s high bar for operational excellence.
• Ensure operational excellence including smooth deployments, performance and reliability.
• Perform DevOps duties of CI/CD, Release & Deployment management.

**We are seeking a team member located in one of the following areas: the UK, Norway, Italy, Spain, Portugal, or Ireland.

Onboarding

In your first 30 days...

• You will be immersed in an onboarding program that introduces you to Phaidra and our product.
• You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.
• You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.
• You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.
• You will learn about how we use agile and be