Director, Pricing and Packaging

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

As Director of Pricing and Packaging, you will lead a high-impact team that owns the full continuum of pricing strategy and execution. This includes partnering with our R&D organization on go-to-market planning, consulting with our Revenue organization on deal strategy, and collaborating with our Actuarial team on underwriting.  This is a full time, hybrid position based in New York City (in office 2-3 days per week) reporting to the Director of Product, Data Products.

What you’ll do:

• Drive pricing and packaging strategy for new and existing products, designing scalable models that align with customer value and business goals.
• Lead a strategic team that partners cross-functionally with our Revenue organization on deal strategy and with R&D on go-to-market planning.
• Collaborate closely with our Actuarial team to set data-informed pricing assumptions, validate utilization and margin forecasts, and ensure risk is appropriately underwritten.
• Collaborate with R&D and Product Marketing to produce external-facing artifacts that reinforce our value proposition and support pricing.
• Conduct rigorous financial modeling and scenario planning to evaluate the revenue, margin, and utilization impact of pricing decisions across customer segments.
• Stay ahead of market trends, competitor pricing, and customer feedback, translating insights into actionable pricing strategies that drive growth and differentiation.

What success looks like:

• Pricing performance in-market: Pricing and packaging strategies drive improved win rates, average deal size, and margin.
• Actionable competitive intelligence: Regular pricing and packaging benchmarks are conducted, with insights translated into clear updates to our pricing roadmap.
• Sales enablement and adoption: Revenue organization is trained and enabled on new pricing and packaging at launch.

What you’ll bring:

• 7+ years of experience in pricing strategy, product monetization, or strategic finance, ideally within B2B SaaS or health tech.
• Demonstrated experience owning both pricing and packaging strategies, with a track record of driving measurable commercial outcomes.
• Strong financial acumen, with expertise in scenario modeling, margin analysis, and working closely with actuarial or underwriting teams.
• Excellent cross-functional leadership skills, with a track record of partnering effectively with Product, Sales, Finance, and Marketing stakeholders.
• Clear, persuasive communicator, capable of translating complex pricing logic into compelling internal guidance and external value narratives.
• Experience leading and mentoring high-performing teams, with the ability to inspire strategic thinking, operational excellence, and professional growth.
• Comfort operating in ambiguity and evolving environments<