DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

FIELD COLLECTOR

Job Location:

Division of Education and Compliance 
400 W Congress St. Tucson, AZ 85701

Posting Details:

Salary: $45,000 

Grade: 19

Closing Date: 5/08/2026

Job Summary:

The Field Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating
counties and cities. Assigned tax cases could include Individual Income, Corporate Income, Withholding, and Transaction
Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls
and field visits to residencies, places of employment, and/or business locations and will educate taxpayers while
promoting voluntary taxpayer compliance.

Job Duties:

Tax Collection & Customer Service

• Contacts taxpayers via phone call to resolve delinquent tax liabilities, as assigned
  
• Schedules field visits to taxpayer’s residencies, places of employment, and/or
  business locations
  
• Educate taxpayers and promote voluntary compliance by reviewing financial
  statements, providing supporting documentation, and offering assistance on how to
  obtain and maintain tax compliance
  
• Negotiate payment arrangements
  
• Participate in the seizure and sale of assets and/or inventory to satisfy delinquent tax
  liabilities by determining lien property, reviewing and analyzing the value of
  assets/inventory, securing the property, preparing and conducting assets for public
  auction, and physically moving assets to set up a sale

In-person Collection

• Meets with taxpayers in person to conduct field visits requiring in-state travel to taxpayers’
  residencies, places of employment, and/or business locations to resolve delinquent tax
  liabilities, as assigned Administrative and Collection Enforcement
  
• In accordance with ARS Title 42, initiate administrative enforcement to include the
  filing of tax liens, issuing of levies for rights to property, referring cases to the Order
  to Show Cause hearings, filing of complaints for suspension/revocation of Registrar                                                                                              Contractors licenses, filing of affidavits of tax deficiencies with the Arizona Liquor
  Board and Control, and filing liens with AZ MVD
  
• Issue subpoenas to obtain and verify financial information, administrative
  enforcement, and cases referred to the Attorney General’s Office for civil proceedings
  
• File all public documents in statutory required locations
  
• Confer with attorneys on complex case issues, as needed

Agency/Department Compliance & Continuous Improvement

• Remains current on all laws, regulations, policies, and best practices related to
  taxation through regular engagement in activities
  
• Actively contributes to team and individual effectiveness through the following: -
  
• Completes all required training in a timely manner.
• May complete periodic metrics, projects, huddle boards and reports as
  requested.
  
• Maximizes work processes and deliverables through lean principles within the
  Arizona Management System (AMS); and provides recommendations for process
  improvement, and engages in continuous improvement efforts as assigned.
  
  

Knowledge, Skills & Abilities (KSAs):

Knowledge/Understanding

• Basic knowledge and understanding of Federal and State tax statutes, administrative rules, and regulations
  
• Basic knowledge and understanding of tax collection enforcement rules and regulations
  
• Knowledge of investigative and research techniques
  
• Knowledge of lien laws pertaining to personal and real property for consensual liens and statutory liens from
  agencies such as the IRS
  
• Knowledge of tax filing requirements and supporting documentati