Research Administrative Assistant

Position: Research Administrative Assistant
Location: East Orange, NJ
Work Environment: Hybrid (on-site with ad-hoc ability to work remotely)
Status: Contingent Upon Contract Award

Knowesis is currently seeking a Research Administrative Assistant to support research programmatic activities at the New Jersey War Related Illness and Injury Study Center (NJ WRIISC). This position engages in critical administrative duties for WRIISC and assists the Senior Administrative Assistant in ensuring the smooth operation of the program. It requires excellent customer service and a working knowledge of the existing business operations and policies and procedures.

To be eligible for this position, candidates must possess U.S. Citizenship without the need for sponsorship, both now and in the future. Applicants without proof of U.S. Citizenship will not be considered due to the position’s security requirements.

 The Job Duties and Responsibilities include but are not limited to the following:  

• Schedule and coordinate Veteran appointments, paying attention to detail while understanding the Veteran’s needs.
• Document contacts via phone, email, and letter; follows up with Veteran inquiries; proactively seeks relevant staff to respond as needed.
• Manage incoming mail, deliveries, and other correspondence.
• Assist Veterans with telehealth connections for remote appointments.
• Engage with other departments as needed to facilitate coordination.
• Perform data entry and validation tasks.
• Use electronic data collection processes, enter information provided verbally or on paper into databases, run routine data checks and reports.
• Provide input to superiors when observing areas for improvement.

Required Qualifications:

• Minimum of a high school diploma
• Three years of similar experience
• Favorable background check

Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.