Director, Risk Management Finance

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands—including Royal Caribbean International, Celebrity Cruises, and Silversea Cruises—the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Position Summary:

This position acts as the financial oversight/controller of approximately $400M in Risk Management and Medical Operations, including all planning, forecasting, analysis, and cost control, as well as critical business and financial projects in these areas. This individual is primarily responsible for the development, implementation, and maintenance of key Risk Management systems and processes, including claims data capture and maintenance, claims data analysis and reporting, and risk compliance monitoring in critical areas such as Crew Wellness, PEME/REME Compliance, and Tour Operations.

This position also oversees claims payments, including medical, legal, and settlement payments, and maintains the related actuarial models for the self-insured portion of these costs, serving as the primary liaison with the Company’s actuary.

This individual is also responsible for all financial aspects related to the construction of the Company’s new campus and works with the project management team to ensure the project stays within the approved financial spend.

 

This position will report onsite in Miami, FL

 

Essential Duties and Responsibilities:

• Develops, manages, and reports on annual budgets and related monthly forecasts and variances for Medical and Risk Management costs, including the annual Crew and Guest Claims budget, insurance premiums, and departmental G&A budgets.
• Leads the monthly close process for Risk Management and Medical Operations departments and ensures that financial results are correct and compliant with GAAP and overall corporate policies and procedures, including Sarbanes-Oxley.
• Provides financial and administrative leadership for all critical business projects and plays a key role in the development, assessment, and implementation of the Risk Management, Medical Operations, and Legal department process and system enhancements, including policy and procedural changes and system implementations, upgrades, and/or enhancements.
• Provides leadership to a team responsible for the development of medical networks throughout the world to provide care for the crew and guests.
• Provides leadership to a team of analysts responsible for producing analytical models, including quantitative and qualitative analytics and in-depth assessments of incident, claims, and related cost performance vs. targets and associated key drivers.
• Provides leadership for a team of compliance analysts focused on analysis, monitoring, and reporting on critical risk areas including Hiring Practices, Tour Operations Compliance, Wellness Program Compliance, and PEME/REME performance.
• Responsible for the processing of claims related to medical, legal, and claims settlement costs, including cost compliance monitoring against agreed medical and legal rates, settlement approval, and payment processing.
• Responsible for the administration of the department’s crew and guest claims database, including reporting, presentation, and evaluation/determination of the company’s reserve for crew and guest claims (approx. $200M) presented to senior finance management on a quarterly basis and actuarial advisors and third-party auditors as required.
• Provides leadership and acts as the primary liaison with third-party advisors, including claims and compliance system support/development providers, outside consultants for actuarial services, and outside auditors.