About the role
<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><h1 data-section-id="s0ohvw" data-start="253" data-end="304"><strong data-start="255" data-end="302">Onboarding Specialist (French Speaking)</strong></h1> <h2 data-section-id="1j99pbb" data-start="346" data-end="368"><strong data-start="349" data-end="366">About Klaviyo</strong></h2> <p data-start="369" data-end="661">At Klaviyo, we believe businesses should own their growth. Our platform powers smarter digital relationships by combining marketing automation, analytics, and customer data into one place. We’re building a future where every customer interaction feels personal—and we’re just getting started.</p> <h2 data-section-id="1l3goxx" data-start="668" data-end="691"><strong data-start="671" data-end="689">About the Role</strong></h2> <p data-start="692" data-end="973">Onboarding Specialists at Klaviyo play a critical role in setting our customers up for long-term success. As the first point of contact post-sale, you’ll guide new customers through their first 30–90 days, helping them successfully implement Klaviyo and achieve fast time-to-value.</p> <p data-start="975" data-end="1176">You’ll act as a trusted advisor—combining project management, product expertise, and strategic thinking to drive product adoption, reduce friction, and build strong customer relationships from day one.</p> <h2 data-section-id="1n4ueij" data-start="1183" data-end="1220"><strong data-start="1186" data-end="1218">How You’ll Make a Difference</strong></h2> <ul data-start="1221" data-end="2126"> <li data-sec