Dining Services Associate

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more 

Description

REQUIREMENTS:

 

• Teams with unit personnel to assure the delivery of meals to patients in a timely fashion in accordance with defined service standards.
• Performs appropriate updates and back up procedures when the software or interfaces are down.
• Provides written reports from each meal period to the team leader or manager and immediately brings their attention to any concerns with food quality, the menu or other aspects of the meal service. Delivers between meal nourishments to the patients.
• Actively participates in Unit Practice Councils and other meetings as needed to find solutions and resolve issues with the patient dining services process.
• Persons in this position maintain a high level of contact with the patient and family and are expected to exemplify Service.
• Uses a portable technology device to verbalize or review menu choices and assist patients with the selection of menu items that meet the requirements of his/her diet order including allergies/ intolerances/ cultural/ethnic and religious needs.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent preferred.
• Must be able to read, write, and follow instructions.
• At least two years of college preferred.
• Previous hospitality experience preferred.
• Experience in a high volume operation preferred.
• Fast food experience does not qualify. Demonstrated skills in customer service, critical thinking, problem solving and written and verbal communication.
• Ability to make sound judgments while quickly processing information.
• Proficient computer and web-based software skills including the ability to adapt to regular changes in software programs and processes. Ability to lift up to 50 lbs. Ability to walk and stand for extended periods. Ability push and/or pull carts weighing up to 250 pounds.

Additional Details

Supporting a diverse, equitable and inclusive culture.  Emory Healthcare (EHC) is dedicated to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression and/or veteran's status. EHC does not discriminate on the basis of any factor stated above or prohibited under applicable law. EHC respects, values, and celebrates the unique perspectives and backgrounds of all individuals. EHC aspires to create an environment of collaboration and true belonging for all our patients and team members.  Emory Healthcare (EHC) is committed to achieving a diverse workforce through equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. 

 

ACCOMODATIONS: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Office of Diversity, Equity, and Inclusion.”  

 

PHYSICAL REQUIREMENTS (MediumMax 25lbs):

up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS:

Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock , Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation , Shift work, Travel may be required. Use of persona